Transforming Properties, Assuring Futures
Your Trusted Property Care Specialists in the North East
Ambient Preservation is a leading property care company serving the North East of England. We specialize in a comprehensive range of services designed to safeguard your home from damp, woodworm, and other structural issues. With branches in Gateshead, Hartlepool, and Hexham, we are conveniently located to serve homeowners throughout Tyne and Wear, Northumberland, Co. Durham, and Teesside.
Damp Proofing & Water Damage Management
- Identification and eradication of damp problems
- External and internal waterproofing solutions
- Basement tanking and wall tie replacement
- Cavity wall drainage installation
- Professional drying and remediation of water damage
Timber Preservation & Woodworm Control
- Comprehensive inspections and treatment plans
- Expert removal and eradication of woodworm
- Treatment for dry rot and damp-related decays
- Protection of timbers in attics, roofs, and other vulnerable areas
Building & Rendering Services
- External coloured rendering for a fresh and durable finish
- Comprehensive building repairs and maintenance
- Wall and roof repairs
- Extension and conversion projects
Our Promise
At Ambient Preservation, we are committed to:
- Providing accurate diagnoses and tailored solutions
- Using the safest and most up-to-date materials
- Delivering exceptional craftsmanship and attention to detail
- Treating your property with respect and care
- Offering competitive quotes and transparent billing
Why Choose Ambient Preservation?
- Extensive experience and industry expertise
- Approved contractors for renowned systems like Triton
- Long-term guarantees on all work
- Excellent customer service and communication
- Trading standards approved by the Federation of Master Builders
Get a Free Survey & Quote Today!
Don't hesitate to contact us for a free initial survey and detailed quotation. Our experienced surveyors will assess your property and provide you with a solution tailored to your specific needs.
Overall Experience
The reviews suggest a mixed experience with the company, with some customers expressing satisfaction and others disappointment.
Quality of Work
The quality of work is a key aspect of the reviews. On the positive side, several customers praised the company's work, with Lewis Self noting that the finish was "great" and Andy Buckley describing the quality as "excellent". Additionally, Samantha Harrison mentioned "good workmanship" and Lucy Lawford reported that the installation of the pozi dry unit was "fabulous".
Professionalism and Responsiveness
The company's professionalism and responsiveness were also highlighted as strengths. Lewis Self, Samantha Harrison, and Lucy Lawford all mentioned the team's professionalism, while Andy Buckley commended the team's organisational skills and tidiness. Furthermore, Samantha Harrison and Lucy Lawford praised the company's responsiveness.
Guarantee and Customer Service
However, James Atkinson's review raised concerns about the company's guarantee and customer service. He claimed that the company refused to honour their guarantee and would not return to address the poor work.
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