Business Details
21 Years
experience
Trusted Letting Services in Bury St Edmunds
Established over twenty years ago, Map Lettings has grown from a home-based operation to a respected independent agency in Bury St Edmunds. Our team combines decades of collective experience in residential lettings with a commitment to personal service, governed by ARLA Propertymark and the Property Ombudsman Scheme. We specialise in property management and tenant placement across Bury St Edmunds and surrounding villages, offering tailored solutions for landlords and tenants. Our ARLA-accredited team provides transparent pricing structures, including competitive fee tiers based on rental values. With Client Money Protection through Propertymark and a focus on local market expertise, we maintain long-term relationships through reliable service delivery.Our office in the town centre serves as a hub for property viewings, maintenance coordination, and client consultations. Testimonials highlight our prompt problem-solving, communication excellence, and value for money, reflecting our core principle of developing close client partnerships. The business owner, Michaela Peck, brings over thirty years of industry experience to lead a team that includes dedicated lettings negotiators and maintenance coordinators.
Services
Property Letting
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Details
- Year established: 2005
Highlights and features
- We have over 30 years of combined experience in residential lettings
- Our ARLA Propertymark accreditation ensures professional standards
- Personalised service with attention to local market nuances
- Transparent pricing structures with no hidden fees
- Proven track record with landlord and tenant testimonials
Associations and certifications
- ARLA Propertymark
- Property Ombudsman Scheme for Residential Lettings
- Propertymark Client Money Protection Scheme
What people say
Highest levels of service
Flawless communication
Prompt problem solving
Excellent value
Utter dependability
Services
Property Letting
We specialise in connecting landlords with suitable tenants through comprehensive viewings and application processes. Our team conducts thorough reference checks, credit assessments, and Right to Rent verifications. With properties regularly updated on Rightmove, we ensure maximum exposure while maintaining strict compliance with deposit protection schemes.
Property Management
Our full management service includes rent collection, maintenance coordination, and tenancy renewals. We handle inventory checks, issue possession notices when required, and provide regular property inspections. Landlords benefit from transparent reporting and dedicated account management throughout the tenancy lifecycle.
Tenant Screening
We conduct detailed tenant vetting including credit history analysis, employment verification, and previous landlord references. Our process ensures reliable tenant placement while complying with legal requirements. Guarantors are assessed for financial capability to guarantee rent payments when necessary.
Rent Collection
Our rent collection service includes monthly payment processing, late payment tracking, and interest calculation for overdue amounts. We maintain accurate financial records and provide regular statements to landlords, ensuring transparency in all monetary transactions.
Maintenance Coordination
We manage periodic maintenance visits and address repair requests promptly. Our team coordinates contractors for property upkeep, handling everything from routine checks to emergency repairs. This service ensures properties remain in optimal condition throughout tenancies.
People
Michaela Peck
Business Owner
With over 30 years in residential lettings, Michaela established MAP Lettings from her home office. She leads the team with expertise in property management and local market knowledge, maintaining ARLA accreditation standards.
Georgina Walshe
Maintenance Co-Ordinator
Georgina has managed property maintenance since 2015. She oversees tenancy inspections and coordinates repair services while balancing family life with three sons and a Sprocker Spaniel.
Amy Peck
Lettings Manager
Joining in 2018, Amy handles viewings, property valuations, and tenancy applications. She manages social media presence and provides market insights to clients in Bury St Edmunds.
Laura Warren
Senior Lettings Negotiator
Laura has supported property transactions since 2020. She guides clients through the letting process while pursuing travel interests and exploring new culinary experiences.
Teddy
Puppy Partner
This Westie provides office morale boosts through cuddles and treat consumption. Teddy contributes to team well-being while maintaining a relaxed office atmosphere.
Questions
What areas do you cover for property management?
We primarily serve Bury St Edmunds and surrounding Suffolk villages including Barrow, Gazeley, and Moreton Hall developments.
How do you vet potential tenants?
Our process includes credit checks, employment verification, previous landlord references, and Right to Rent documentation assessments.
What fees apply for letting services?
Fees range from £250 for introduction-only to £850 for high-value properties, with transparent pricing based on rental amounts.
How are maintenance issues handled?
Our maintenance coordinator organises periodic inspections and arranges prompt repairs through trusted contractors across Suffolk.
Are your services regulated?
We're governed by ARLA Propertymark and members of the Property Ombudsman Scheme with Client Money Protection through Propertymark.
What deposit protection do you offer?
Deposits equivalent to five weeks' rent are protected through The Deposit Protection Service with full inventory checks.
