Welcome to Bell and Partners, a well-established veterinary practice located in Coventry. At Bell and Partners, we understand that your pet is a beloved member of your family, and we are committed to providing the highest level of care and attention to ensure their health and wellbeing.
Our Story
Bell and Partners was originally founded in 1974 as a mixed practice in Weston under Wetherley, Leamington Spa by Mr Sandy Bell. Our Coventry surgery was opened in 1989 and has been caring for pets in Wyken and the surrounding area for the last 30 years. In 1998, as the business continued to grow, we expanded into the shop next door - creating the surgery as you see it today. The business is now run by Ross Butler, who has been the lead vet at the surgery since the day it opened.
Our Services
At Bell and Partners, we offer a comprehensive range of veterinary services, including consultations, emergencies and out of hours care, vaccinations, routine healthcare, senior care, and travel wellness screenings for cats and dogs. Our experienced team of vets, nurses, and support staff are dedicated to providing the highest level of care and attention to your pet. We pride ourselves on providing a friendly, personal, and professional service, and our fully qualified vets and nurses are committed to providing the best advice and treatment for your pet.
Our facilities are equipped with the latest diagnostic and testing facilities, including x-ray, ultrasound, dentistry, and operating capabilities. We are committed to staying up-to-date with the latest advancements in veterinary medicine and are accredited by the RCVS.
Our Values
At Bell and Partners, we believe that your pet deserves to be happy and healthy. We are committed to providing a safe, caring, and honest service, and our experienced team is dedicated to providing the best possible care and attention to your pet. We understand that every pet is unique, and we take the time to understand your pet's individual needs and provide personalized advice and treatment.
Meet Our Team
Our team of experienced vets, nurses, and support staff are dedicated to providing the highest level of care and attention to your pet. Meet our team and learn more about their qualifications and experience.
Our Facilities
Take a tour of our facilities and learn more about the services we offer. Our surgery is equipped with the latest diagnostic and testing facilities, including x-ray, ultrasound, dentistry, and operating capabilities.
General Feedback
Many reviewers have expressed disappointment and frustration with the changes to the practice since the change in management. They have reported a decline in the quality of care, compassion, and communication from the vets and staff.
Pricing and Value for Money
Several reviewers have complained about the high prices charged by the practice, stating that they were shocked by the costs and felt that they were overcharged for services.
Staff and Communication
Reviewers have criticized the staff and vets for being unfriendly, uncaring, and uncompassionate. They have reported difficulty in getting through to the practice and being unable to speak to a vet or get answers to their questions.
Compassion and Care
Reviewers have expressed concerns about the lack of compassion and care shown by the practice, particularly in the handling of their pets' final moments. They have reported feeling dismissed, ignored, or rushed during consultations.
Positive Experiences
Some reviewers have reported positive experiences with the practice, praising the care and compassion shown by specific vets, such as Ross, and the friendly and efficient service provided by the staff.
Improvement Needed
Many reviewers have called for improvement in the practice, citing issues with communication, pricing, and compassion. They have expressed disappointment and frustration with the decline in the quality of care provided.
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