Business Details
14 Years
experience
Trusted Domestic Staff Recruitment in Farnham, Surrey
Established in 2012, The Housekeeping Agency is a recruitment agency based in Farnham, Surrey, specialising in placing staff in private households, estates, country clubs, and 5* hotels across the UK. We offer a comprehensive range of domestic staff, including housekeepers, nannies, domestic couples, elderly carers, house managers, private assistants, cooks, and chauffeurs. Our services cater to both daily or live-in arrangements, full-time or part-time roles, and permanent or temporary positions. We serve smaller family homes to ultra-high-net-worth residences and VIP clients.Our agency prides itself on being a long-established and trusted service provider, offering a personal and discreet approach. We meticulously source high-calibre staff, perform thorough background checks, and ensure all candidates meet our rigorous standards. We provide competitive agency fees, out-of-hours consultations, a free one-day trial on live-out candidates, and an eight-week replacement guarantee on permanent positions. Our testimonials reflect the satisfaction of our clients and candidates, highlighting our reliability, professionalism, and commitment to excellence.
Services
Housekeepers
Nannies
Domestic Couples
Chauffeurs
Elderly Carers
Details
- Year established: 2012
Highlights and features
- We have over 10 years of experience in domestic staffing recruitment.
- We perform thorough background checks and reference verification.
- We offer competitive agency fees and an 8-week replacement guarantee.
- We provide out-of-hours consultations and a free 1-day trial.
- We maintain a large database of pre-vetted, high-calibre candidates.
Associations and certifications
- Registered with the ICO/GDPR Compliant
What people say
Excellent service
Quick placements
High-calibre candidates
Professional and reliable
Personalised support
Services
Housekeepers
We provide highly vetted housekeepers for private households, estates, and luxury residences. Our candidates are experienced in cleaning, laundry, wardrobe management, and household organisation. Clients benefit from our rigorous screening process, ensuring reliability, discretion, and expertise in maintaining high standards of domestic care.
Nannies
Our nanny placements cater to families requiring qualified childcare professionals. Services include school runs, activity coordination, and home-based care. We prioritise candidates with proven experience, strong references, and a nurturing approach, ensuring seamless integration into family routines and lifestyles.
Domestic Couples
We source domestic couples to manage large estates or high-net-worth households. These teams handle property maintenance, guest services, and daily operations. Our couples are selected for their teamwork, professionalism, and ability to maintain discretion while delivering exceptional service.
Chauffeurs
Our chauffeur placements serve clients requiring reliable transportation for personal or family use. Candidates are experienced in luxury vehicle operation, route planning, and client confidentiality. We ensure all drivers hold valid licenses, clean driving records, and excellent customer service skills.
Elderly Carers
We provide compassionate elderly carers for in-home support, including personal care, medication reminders, and companionship. Our carers undergo enhanced DBS checks and have specialist training in dementia care and mobility assistance, ensuring dignity and safety for clients.
People
Samantha Cliffe
Founder
Samantha Cliffe founded The Housekeeping Agency in 2012, leveraging her 13 years of experience in domestic staffing and recruitment. A former housekeeper and nanny, she combines industry expertise with a client-focused approach to match households with exceptional staff.
Questions
What areas do you cover?
We operate across the UK, including Surrey, London, Hampshire, Berkshire, Sussex, and the Cotswolds, with clients in both urban and rural locations.
What types of staff do you recruit?
We specialise in housekeepers, nannies, domestic couples, chauffeurs, elderly carers, private assistants, and executive staff for private households and estates.
How do you vet candidates?
All candidates undergo reference checks, ID verification, and enhanced DBS disclosure. We conduct face-to-face interviews and assess suitability for specific roles.
Do you offer trial periods?
Yes, we provide a free one-day trial for live-out candidates, allowing clients to assess compatibility before committing to a permanent placement.
What guarantees do you provide?
We offer an eight-week replacement guarantee for permanent positions, ensuring client satisfaction and continuity of service if a candidate leaves unexpectedly.
Can you assist with temporary roles?
Yes, we fill temporary and seasonal positions quickly, including holiday cover, maternity leave replacements, and short-term domestic support.
