Business Details
Traditional Pub with Real Ales & Local Cuisine
Established in 1830, The Cross Keys has been a cornerstone of the Dilham community for nearly two centuries. Under the stewardship of Paul Grothier and Karen since 2015, we have revitalised this historic free house while preserving its traditional charm. Our commitment to quality is evident in every pint of real ale poured and every dish crafted from locally sourced ingredients. The team, led by General Manager David, ensures a warm welcome whether you're here for a casual drink, a meal in our restaurant, or to enjoy our expansive garden.We pride ourselves on offering a diverse selection of guest beers, seasonal menus, and a dog-friendly environment. With recent investments in both interior and exterior improvements, we continue to enhance the experience for locals and visitors alike. Our dedication to excellence has made us a beloved fixture on the Norfolk Broads, where history and hospitality converge.
Services
Pub
Accommodation
Food
Real Ales
Takeaway
Events
Garden
Parking
Highlights and features
- We serve locally sourced meals and 18 rotating real ales in a 19th-century pub setting
- Our team maintains the building's heritage while offering modern comforts
- We provide free WiFi, ample parking, and dog-friendly spaces
- Our kitchen prepares fresh, homemade dishes without using frozen ingredients
- We offer flexible dining with indoor and outdoor seating options
What people say
Friendly atmosphere
Great beer selection
Delicious homemade food
Beautiful garden area
Knowledgeable staff
Services
Pub
Serving real ales, draught ciders, and lagers in a historic setting. Our rotating selection of 18 guest beers ensures variety for regular visitors. The bar maintains traditional charm with modern comforts, offering a welcoming atmosphere for locals and tourists alike.
Accommodation
Luxury self-contained rooms with king beds, wet rooms, and private garden access. Each 215 sq ft room features underfloor heating, premium linens, and in-room dining options. Located 5 minutes' drive from the pub with free parking and dog-friendly policies.
Food
Locally sourced meals prepared fresh daily, including pub classics and wood-fired pizzas. The menu features homemade afternoon tea and seasonal specials. Food service operates noon-3pm and 5pm-8pm with table booking recommended during peak times.
Real Ales
Extensive real ale selection featuring local and regional breweries. We maintain 18 changing pumps with frequent new arrivals. Our knowledgeable staff can recommend pairings for any meal or occasion, with special events celebrating seasonal brews.
Events
Hosting private functions and community events in our versatile spaces. Available for weddings, parties, and meetings with catering options from our kitchen. Recent improvements enhance both indoor and outdoor event capabilities across our historic premises.
People
Paul Grothier
Owner
Co-owner with Karen since 2015, Paul has driven the pub's revitalisation while preserving its heritage. With extensive hospitality experience, he oversees strategic improvements and maintains relationships with local suppliers to ensure quality offerings.
Karen Grothier
Owner
Co-owner alongside Paul, Karen focuses on guest experience and operational excellence. Her background in hospitality management ensures consistent service quality across both pub and accommodation operations while maintaining the establishment's welcoming atmosphere.
David
General Manager
Leading our bar team, David ensures daily operations run smoothly. With over a decade in hospitality management, he maintains our high service standards and coordinates events while fostering the pub's community-focused environment.
Furby
Waitress
Part of our front-of-house team, Furby contributes to the pub's friendly atmosphere. She delivers efficient service across both bar and restaurant areas, ensuring guests receive attentive care during their visits.
Questions
What are your current opening hours?
We're open daily from noon until late. Food service operates noon-3pm and 5pm-8pm, with variations during special events or weather disruptions.
Do you offer accommodation?
Yes, we have three luxury self-contained rooms available nightly at £140-£160, including breakfast and free parking for guests.
What food options are available?
Our menu features locally sourced dishes including pub classics, wood-fired pizzas, and homemade afternoon tea. We accommodate dietary requirements with advance notice.
Are dogs allowed?
Yes, we're dog-friendly with no additional charges. Dogs must be kept on leads in the bar area but have free roam in our beer garden.
Can I book private events?
We host private functions for weddings, parties, and meetings. Contact us directly to discuss availability and catering options for your event.
Do you deliver food locally?
Yes, we offer free delivery within a 5-mile radius. Please call directly to place orders and confirm delivery times.
