Excellence in Craftsmanship, Quality, and Customer Satisfaction
At Annvale Joinery Works, we take pride in our ability to manufacture high-quality joinery products and provide exceptional service to our customers. From the initial enquiry to the delivery of our products, we are committed to meeting your needs and exceeding your expectations. As a bespoke joinery service, we offer a wide range of products and designs to suit your specific requirements.
Our Services
We specialize in the manufacture of timber stairs, doors, skirtings, and architraves, fire-rated doors and screens, lift and slide patio doors, bifold doors, casement windows, sliding sash windows, and many more. Our commitment to using sustainable materials ensures that our products are environmentally friendly and of the highest quality. We source our timber from FSC Certified forests, ensuring that our products are made from responsibly managed forests.
Our Commitment to Quality
At Annvale Joinery Works, we are dedicated to delivering exceptional craftsmanship and attention to detail in every product we manufacture. Our employees are passionate about creating high-quality products that meet our customers' specific needs and exceed their expectations. With years of experience in joinery construction, project planning, and execution, we have honed our skills to deliver exceptional quality and craftsmanship in every product we produce.
Our History
Since our founding in 1978, Annvale Joinery Works has built a reputation for delivering high-quality products and exceptional customer service. We have a proud record of satisfied customers, and we continue to strive to meet the evolving needs of our customers. Our commitment to innovation, quality, and customer satisfaction has earned us a respected position in the industry.
Our Values
At Annvale Joinery Works, we value our customers' trust and loyalty. We believe in building long-term relationships with our customers, and we strive to deliver exceptional products and services that meet their specific needs. We are committed to sustainability, quality, and customer satisfaction, and we will continue to innovate and improve our products and services to meet the evolving needs of our customers.
Poor Customer Experience
The reviewers expressed their disappointment and frustration with the company's customer care and overall experience.
Lack of Professionalism
Both reviewers mentioned the appalling and disgusting treatment they received from the company's customer care team. They were spoken to in an unacceptable manner, and their concerns were not addressed.
Unfair Business Practices
One reviewer mentioned being overcharged without explanation, and when questioned, the company resisted providing a clear justification. This "take it or leave it" attitude left a sour taste in the customer's mouth.
Unreliability
One reviewer had a particularly bad experience when the company failed to deliver on their promises, abandoning them at the last minute. This unreliability has led to a strong warning to others to avoid the company at all costs.
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