Business Details
23 Years
experience
Emergency
services
Expert Carpet Cleaning Services in London
Ethos Carpet Care Carpet Care was founded in 2003 by Dasos Gonnella and his brother Nick, driven by a vision to address the lack of ethical, professional carpet and upholstery cleaning services in London. With over two decades of combined industry experience since 1999, we have established ourselves as a trusted leader in the field. Our commitment to excellence is demonstrated through rigorous staff training, industry certifications including WoolSafe Approval and NCCA membership, and the use of advanced, pet-safe cleaning technologies.We specialise in restoring natural wool and silk rugs, holding Master Rug Cleaner certification from Dallas, Texas, and provide comprehensive solutions for carpets, upholstery, leather, and stone surfaces. Our 100% satisfaction guarantee reflects our confidence in delivering superior results while maintaining exceptional customer service standards that have earned us a loyal client base across London and the Home Counties.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Leather Cleaning
Stone Cleaning
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in carpet cleaning and restoration
- Our team holds industry-recognised certifications including WoolSafe and NCCA memberships
- We offer a 100% satisfaction guarantee on all cleaning services
- We provide 24/7 emergency cleaning services across London
- Our Master Rug Cleaner certification ensures expert care for fine textiles
Associations and certifications
- NCCA
- WoolSafe Approved
- English Heritage Approved
- Which? Trusted Trader
- Master Rug Cleaner Certified
What people say
Brilliant results
Carpets look like new
Very professional
Excellent job
Prompt service
Services
Carpet Cleaning
Our professional carpet cleaning service uses truck-mounted hot water extraction systems for superior results. This method ensures thorough soil removal, faster drying times, and complete waste water extraction. We specialise in restoring wool carpets while maintaining safety for allergy sufferers and households with children or pets. Our process includes pre-inspection, pH balancing, and post-cleaning protection treatments.
Rug Cleaning
We offer specialist rug cleaning for natural fibres including wool and silk. Our multi-stage process features dry soil removal, colour stabilisation, full immersion washing, and centrifuge rinsing. Certified Master Rug Cleaners handle each piece with care, including fringe detailing and temperature-controlled drying. Free UK-wide pickup and delivery is available for large or multiple rugs.
Leather Cleaning
Our comprehensive leather cleaning service restores sofas and upholstery to near-new condition. The process removes stains while replenishing natural oils and applying protective conditioning creams. We use pet-safe products and follow strict protocols to prevent damage from sunlight exposure or improper cleaning agents. Full insurance covers all on-site leather cleaning work.
Stone Cleaning
We provide professional stone floor and worktop cleaning using advanced marble polishing compounds. Our technicians assess each surface to determine optimal cleaning methods, including grout line restoration and protective sealing. Services cover marble, slate, and ceramic tiles, with specialist treatments for scratched or dulled surfaces requiring layer removal and polishing.
Upholstery Cleaning
Our upholstery cleaning service handles all fabric types with tailored approaches. We conduct fabric analysis to determine safe cleaning methods, using combination techniques when necessary without additional charges. The process includes pre-treatment, gentle extraction, and optional fabric protection application to extend cleanliness and durability while maintaining material integrity.
People
Dasos Gonnella
Director
With over 20 years in the cleaning industry, Dasos founded Ethos Carpet Care Carpet Care in 2003 after identifying a gap for ethical professional services. He holds Master Rug Cleaner certification from Dallas and leads ongoing staff training programs to maintain technical excellence and customer service standards.
Questions
What areas do you cover?
We serve London and the Home Counties, with free UK-wide pickup/delivery for large rug cleaning projects.
Do you offer emergency services?
Yes, we provide 24/7 emergency cleaning services for urgent spillages or accidents.
Are your cleaning methods safe for pets and children?
All our products are pet-safe and child-friendly, with non-toxic formulations that meet strict health standards.
What accreditations do you hold?
We are NCCA members, WoolSafe Approved, English Heritage Approved, and hold Master Rug Cleaner certification.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee - if you're not happy, we'll re-clean or refund completely.
How do you handle delicate fabrics?
Our technicians conduct fabric analysis first, then use tailored methods including dry cleaning for 'dry clean only' materials.
