Business Details
Local IT Experts for Repairs & Tech Solutions
Established in Rochester, Medway Computers has become a trusted provider of comprehensive technology solutions for both domestic and business clients across Kent. Our expertise spans gadget repairs, IT support, custom-built PCs, and technology sales, delivered by a team of certified professionals with extensive industry experience. We specialise in fast, reliable repairs for smartphones, laptops, gaming consoles, and smart TVs, alongside robust IT infrastructure management for businesses. Our custom PC builds combine cutting-edge components with meticulous craftsmanship to meet specific gaming, creative, or professional requirements.With over a decade of local service, we maintain rigorous quality standards through industry-certified repair procedures and genuine replacement parts. Our commitment to transparency ensures clear communication throughout every service process, supported by competitive pricing and warranty coverage on repairs. As a community-focused business, we prioritise customer satisfaction through attentive support and technical excellence, evidenced by consistently positive client feedback. Our operational history demonstrates sustained reliability in addressing both everyday tech issues and complex enterprise IT challenges.
Services
iPhone Repairs
Laptop Repairs
Game Console Repairs
Smart TV Repairs
Custom PC Builds
IT Support
Network Security
Data Backup
Cloud Solutions
Hardware Procurement
Highlights and features
- Certified technicians with 10+ years of local service experience
- Same-day diagnostics and rapid repair turnaround times
- Competitive pricing with transparent cost structures
- Warranty coverage on all repair workmanship and parts
- Comprehensive IT support for Medway businesses and residents
What people say
Quick turnaround
Knowledgeable staff
Affordable pricing
Reliable service
Transparent communication
Services
iPhone Repairs
Specialist iPhone repair service addressing cracked screens, battery replacements, and software issues. Our certified technicians use premium replacement parts with industry-standard procedures. Customers benefit from rapid diagnostics and same-day repairs for most common issues, backed by warranty coverage on all completed work.
IT Support
Comprehensive IT support for Medway businesses including network management, cybersecurity, and cloud solutions. Our services feature 24/7 system monitoring, proactive maintenance, and emergency response capabilities. Businesses gain access to tiered technical support and strategic technology planning from experienced professionals.
Custom PC Builds
Tailored PC building service creating high-performance systems for gaming, content creation, and business applications. We offer component selection guidance, expert assembly, and performance optimisation. Each build includes rigorous testing and comes with ongoing technical support and upgrade options.
Data Backup
Data protection solutions featuring automated backups and disaster recovery planning. Our services include cloud storage integration, on-premise backup systems, and ransomware recovery expertise. Businesses receive regular backup verification and rapid data restoration capabilities.
Game Console Repairs
Specialist gaming console repair covering HDMI port issues, disc drive failures, and overheating problems. We service PlayStation, Xbox, and Nintendo systems using appropriate diagnostic tools. Repairs include component replacement and firmware updates with clear cost estimates provided upfront.
Questions
What devices can you repair?
We repair smartphones, laptops, tablets, gaming consoles, smart TVs, wearable devices, and various tech peripherals. Our services also cover drone and headphone repairs.
How long do repairs take?
Most minor repairs complete within 1-2 business days. Complex issues receive time estimates after initial diagnosis, with regular progress updates provided.
Do you offer business IT support?
Yes, we provide on-site and remote IT support for Medway businesses including network management, cybersecurity, and cloud solutions with 24/7 monitoring options.
What warranty applies to repairs?
We offer standard warranty coverage on replacement parts and labour. Specific warranty durations vary by repair type - contact us for detailed information.
Can you build custom gaming PCs?
Our custom PC builds create tailored gaming and workstation systems using premium components, with expert guidance through the configuration process.
Do you sell computer components?
Yes, our shop offers hardware components, peripherals, and complete systems with competitive pricing and expert purchasing advice available.
