Business Details
14 Years
experience
Reliable IT Solutions in Loughborough
Established in 2012, Keith Rippin The IT Guy delivers mobile IT services to homes and businesses across Loughborough and surrounding areas. Our team boasts over 35 years of combined experience in computers and internet technologies. We offer flexible scheduling, including evening and weekend appointments, to accommodate client needs. Our comprehensive services include computer and laptop repairs, data recovery, virus removal, custom PC builds, and home tuition for users of all ages. With competitive pricing and a customer-first approach, we prioritise fast turnaround times and transparent communication. Our free consultations for businesses and home users ensure tailored solutions that improve performance and reduce costs.Utilising state-of-the-art technology, we address issues ranging from hardware failures to network problems. Specialising in remote and on-site repairs, we provide safe, reliable diagnostics and repairs for Loughborough residents. Our tuition courses cover basic to advanced computing, helping clients master digital literacy. Regular customer feedback and learning resources enhance client confidence and satisfaction. Since our founding, we have maintained a reputation for exceptional service quality and affordability. All work is backed by our commitment to resolving technical challenges efficiently and professionally.
Services
Data Recovery
Laptop Repairs
PC Maintenance
Custom PC Builds
Home Tuition
Details
- Year established: 2012
Highlights and features
- We have over 35 years of combined experience in IT services.
- Our mobile technicians offer convenient evening and weekend appointments.
- We provide competitive pricing with no hidden fees.
- Free consultations for businesses and home users are available.
- Our team specialises in fast turnaround repairs for all devices.
What people say
Great turnaround times
Competitive prices
Excellent tuition service
Expert technicians
Free consultation benefit
Services
Data Recovery
We recover lost or damaged data from hard drives, SSDs, and USBs. Our technicians use advanced tools to retrieve files with minimal downtime. Ideal for businesses and home users facing data loss emergencies.
Laptop Repairs
Screen replacements, battery upgrades, and hardware diagnostics for all laptop brands. On-site or in-store services available with fast turnaround. Ensures devices perform optimally after repair.
Home Tuition
Personalised training for beginners to advanced users. Covers software, internet use, and digital communication. Enhances confidence in using technology for daily tasks and entertainment.
Custom PC Builds
Tailored gaming and workstation PCs built to specifications. Cost-effective solutions for performance-driven systems. Includes component selection and full system testing.
PC Maintenance
Regular upkeep to improve computer speed and prevent breakdowns. Involves software updates, virus removal, and hardware checks. Extends device lifespan and maintains efficiency.
People
Keith Rippin
Owner
Founder with 35+ years of IT experience. Specialises in technical repairs and customer service. Manages operations and client relations across Loughborough and surrounding areas.
Questions
What areas do you cover?
We operate in Loughborough and surrounding areas with both on-site and in-store services.
Do you offer emergency repairs?
Yes, we handle urgent data loss or hardware failures with priority scheduling.
Are your prices negotiable?
Our rates are fixed but include transparent, no-hidden-fee pricing for all services.
Can I get remote support?
Yes, we offer secure remote sessions for software and connectivity issues.
Do you provide warranties?
All repairs come with a 30-day warranty covering parts and labour.
Are tuition courses one-time or ongoing?
Courses can be booked per session or as recurring lessons tailored to your learning pace.
