At Paul Jewellers, we are a family-run business that has been a part of the Birmingham jewellery scene since 1978. With three showrooms located in West Bromwich and Handsworth, we have built a reputation for providing high-quality, beautifully crafted jewellery at affordable prices. Our passion is to help our customers find the perfect piece of jewellery, whether it's a special gift or a treat for themselves.
Our Story
Our journey began in 1978 when we opened our first showroom in West Bromwich. Over the years, we expanded to two more locations in Handsworth, Birmingham. Today, all three showrooms showcase a stunning collection of contemporary and traditional designs, featuring beautiful and ornate pieces in gold, platinum, and diamond jewellery. Our friendly and knowledgeable staff are always happy to help customers find the perfect piece or work with them to create bespoke pieces tailored to their individual style.
Our Services
At Paul Jewellers, we offer a range of services to help our customers find the perfect piece of jewellery. Our experienced staff can help you browse our extensive collection, answer any questions you may have, and even work with you to create a bespoke piece tailored to your individual style. We also offer a range of after-sales services, including jewellery repairs, cleaning, and maintenance, to ensure your jewellery remains in pristine condition.
Why Choose Us
At Paul Jewellers, we pride ourselves on our commitment to excellence, quality, and customer satisfaction. We take great care in selecting each piece of jewellery to ensure that it meets our high standards, and we're passionate about helping our customers find the perfect piece. Whether you're looking for a special gift or a treat for yourself, we invite you to visit us at one of our three showrooms and experience the Paul Jewellers difference.
Overall Experience
The majority of reviewers have had an exceptional experience at Paul Jewellers, praising the shop's customer service, high-quality jewellery, and welcoming atmosphere.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the shop's staff for being friendly, knowledgeable, and helpful.
- High-Quality Jewellery: Reviewers consistently commented on the exceptional quality of the jewellery, including bespoke and custom-made pieces.
- Welcoming Atmosphere: The shop's warm and welcoming atmosphere made customers feel comfortable and valued.
Negative Experience
- Traumatic Experience: One reviewer, Mathew Sebastian, had a negative experience, citing poor communication and difficulties with payment.
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