Drive to your destination in style and comfort with Riverside Cars!
Welcome to Riverside Cars, a family-run business that has been serving the London area for many years. We are a premier private hire company that offers a complete car service throughout London and beyond. Our team, led by William and Maggie, is dedicated to providing an unrivalled level of customer service, ensuring that our clients' needs are met with absolute professionalism and discretion.
Our Services
At Riverside Cars, we understand that our clients have unique requirements, and we strive to cater to their individual needs. Our comprehensive car service includes airport transfers, courier services, wedding car hire, and luxury car chauffeur services. We operate a fleet of well-maintained luxury cars, including Mercedes E-Class, Volkswagen Sharan, Mercedes Viano, and Hybrid Toyota Prius, ensuring that our clients travel in style and comfort.
Our airport transfer service covers all major London airports, including Heathrow, Gatwick, Luton, and Stansted, ensuring that our clients arrive at their destination on time. Our chauffeur services cater to women who prefer to be driven by a female driver, offering a comfortable and safe travel experience. We also provide a luxury wedding car hire service, complete with a professional chauffeur to add a touch of elegance to your special day.
Our Commitment to Excellence
At Riverside Cars, we are committed to providing exceptional customer service, and our team is dedicated to answering any queries you may have about our services. Our drivers are enhanced CRB checked, ensuring that our clients' safety and security are paramount. We operate a strict track and trace system, ensuring that our clients' parcels and documents are delivered promptly and efficiently.
Our Coverage
We operate throughout London and the South East, covering areas including Richmond, Mortlake, Kew, Barnes, and beyond. We cater to clients from all walks of life, from celebrities and MPs to individuals and businesses, ensuring that discretion is always maintained.
Our Testimonials
But don't just take our word for it! Our clients rave about our services, praising our professionalism, reliability, and exceptional customer service.
Reliability and Efficiency
Several reviewers praised Riverside Cars for their reliability and efficiency. They mentioned that the company had never let them down, with drivers arriving on time and providing clean cars. Some reviewers also appreciated the lovely and punctual drivers who made their journeys comfortable and stress-free.
Poor Customer Service
On the other hand, some reviewers had terrible experiences with the company's customer service. They reported being spoken to rudely on the phone, with one reviewer even being belittled by an operator. Another reviewer was left standing for an hour after being told the driver would arrive in 15 minutes, only to discover that the driver had not turned up at all.
Positive Experiences
Many reviewers had positive experiences with Riverside Cars, praising the drivers for being professional, friendly, and punctual. Some reviewers also appreciated the comfortable and roomy cars provided by the company. One reviewer was particularly impressed with the driver, Bahar, who was punctual and personable, getting them to their destination in record time.
Negative Experiences
However, some reviewers had negative experiences with the company, citing poor service, inaccurate information, and unhelpful operators. One reviewer was particularly scathing in their criticism, stating that the company had deteriorated significantly over the years and recommending that people avoid using them.
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