Designing comfort, one piece at a time.
At Made to Order, we are a team of passionate designers, craftsmen, and entrepreneurs who share a common goal: to create beautiful, functional, and high-quality furniture that brings joy and comfort to our customers' homes. Our story began with a simple yet ambitious idea: to deliver exceptional, bespoke furniture pieces that would exceed our customers' expectations. Today, we are proud to have built a reputation for excellence, attention to detail, and a relentless pursuit of perfection.
Our Mission
Our mission is to provide our customers with exceptional, made-to-order furniture that is tailored to their unique needs and preferences. We believe that every home is a reflection of its owner's personality, and that's why we're committed to delivering pieces that are not only beautiful but also functional, comfortable, and durable. We're passionate about what we do, and we're dedicated to providing an exceptional customer experience that sets us apart from the rest.
Our Services
At Made to Order, we offer a comprehensive range of services designed to meet the unique needs of our customers. From custom furniture design and manufacturing to bespoke materials sourcing and finishing, we provide end-to-end solutions that cater to our customers' specific requirements. Our services include:
- Custom Furniture Design: Our team of experienced designers will work closely with you to create bespoke furniture pieces that meet your unique needs and preferences.
- Furniture Manufacturing: We use only the finest materials and cutting-edge manufacturing techniques to bring your design vision to life.
- Materials Sourcing: We source the finest materials from around the world to ensure that your furniture piece is of the highest quality.
- Finishing: Our expert craftsmen will apply the perfect finish to your furniture piece, ensuring that it's both beautiful and durable.
Our Values
At Made to Order, we're guided by a set of core values that define who we are and what we stand for. These values are:
- Quality: We're committed to delivering exceptional quality in everything we do.
- Innovation: We're constantly seeking new ways to improve our designs, materials, and manufacturing processes.
- Customer Focus: We're dedicated to providing an exceptional customer experience that exceeds our customers' expectations.
- Sustainability: We're committed to minimizing our environmental footprint and promoting sustainable practices throughout our operations.
Get to Know Us
At Made to Order, we're proud of our heritage and the values that drive us. We're a team of passionate individuals who share a common goal: to create exceptional furniture that brings joy and comfort to our customers' homes. We're committed to delivering exceptional quality, innovation, and customer service, and we're excited to have you join us on this journey.
Positive Experiences
The majority of customers have had a positive experience with Bee9 Design, praising the company's attention to detail, high-quality craftsmanship, and ability to customize furniture to their exact specifications. Many customers have reported receiving well-made and beautifully designed pieces, with some even visiting the workshop to assess the quality before ordering.
Customer Service
While some customers have reported excellent customer service, with Hilary and Adam being accommodating and helpful, others have experienced poor communication and unresponsiveness.
Delivery and Shipping
Some customers have experienced delays and issues with shipping, with orders taking months to arrive or not arriving at all. However, others have reported timely deliveries and excellent packaging.
Negative Experiences
A few customers have had a poor experience with Bee9 Design, citing unprofessionalism, disorganization, and incompetence. Some have experienced long delays, failed deliveries, and poor communication.
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