Improving homes, enhancing lives
At 5 Star Windows, Doors & Conservatories, we're a family-run business that cares deeply about providing top-notch double glazing, conservatories, and stunning extensions to homes in Worcestershire, Warwickshire, Shropshire, Herefordshire, Birmingham, and the West Midlands. With over 20 years of experience, we've built a reputation for quality and reliability, with over a third of our installations coming from previous customers and their recommendations.
Our Services
We offer a wide range of services, including replacement windows, doors, conservatories, orangeries, extensions, and outdoor living solutions. Our windows are available in almost any colour and come with a 20-year guarantee. We have a huge range of doors, including UPVC, aluminium, composite, and bi-folding doors, all with a 20-year guarantee. Our conservatories, orangeries, and extensions are built to last, using traditional and modern modular builds, and come with a 20-year guarantee.
Our outdoor living solutions include hot tubs, spas, and swimspas from leading brands, as well as verandas, balustrades, and composite cladding. We also offer a range of services to help you maintain and upgrade your home, including window and door repairs, refurbishments, and maintenance.
Our Values
At 5 Star, we're committed to providing the best possible service to our customers. We believe in being transparent, reliable, and trustworthy, and we're dedicated to building long-term relationships with our customers. We're proud of our reputation and strive to continuously improve and innovate to meet the changing needs of our customers.
Our Guarantee
We're so confident in the quality of our products and services that we offer a 20-year guarantee on almost everything we do. We're committed to providing the best possible solutions for our customers, and we're dedicated to ensuring that our customers are completely satisfied with our work.
Overall Impression
The reviews of 5 Star Windows are mostly positive, with many customers praising the company's professionalism, quality of work, and communication. However, there are some negative reviews that highlight issues with customer service, installation, and communication.
Positive Experiences
Many customers have reported positive experiences with 5 Star Windows, praising the company's professionalism, quality of work, and communication. They have mentioned that the installation team was polite, friendly, and tidy, and that the finished product exceeded their expectations.
Negative Experiences
Some customers have reported negative experiences with 5 Star Windows, citing issues with customer service, installation, and communication. They have mentioned delays, unfinished work, and poor communication, which led to frustration and stress.
Common Issues
Some common issues that have been mentioned in the negative reviews include:
- Delays in installation and completion of work
- Poor communication and lack of updates
- Unfinished or incomplete work
- Issues with customer service
Recommendations
Based on the reviews, it is clear that 5 Star Windows has some areas for improvement, particularly in terms of customer service and communication. However, many customers have had positive experiences with the company, and it is recommended that potential customers do their research and carefully review the company's processes and procedures before making a decision.
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