Providing Top-Notch Plumbing Services with a Personal Touch
We are a trusted and experienced plumbing company dedicated to serving the Portland metropolitan area. Serving both residential and commercial properties, we handle everything from routine maintenance to emergency repairs with promptness and professionalism. Our team of skilled plumbers are highly trained, certified, and equipped to handle any plumbing challenge that comes their way.
Our Values
Our core values guide our actions and define our commitment to our customers:
- Integrity: We uphold the highest ethical standards and always act with honesty and transparency.
- Customer Focus: Customer satisfaction is our top priority. We listen carefully to your needs and provide personalized solutions.
- Quality: We believe in delivering meticulous workmanship and lasting solutions.
- Communication: We maintain open communication with you every step of the way, ensuring transparency and peace of mind.
Our Services
General Plumbing Repair & Installation
Our skilled plumbers can handle all your basic plumbing needs, including:
- Fixture installation and repair (faucets, toilets, showerheads, etc.)
- Water heater repair and replacement
- Drain cleaning and repair
- Leak detection and repair
- Emergency plumbing services
Commercial Plumbing Services
We understand the unique needs of businesses, and offer specialized services for commercial properties, including:
- Comprehensive inspections and assessments
- Preventative maintenance plans
- Comprehensive repairs and replacements
- Consulting on water conservation measures
Specialized Services
We also offer specialized services such as:
- Sewer camera inspections
- Trenchless pipe repair and replacement
- ADA bathroom installations
- French drain installation and repair
- New construction plumbing
Why Choose Us?
Our commitment to excellence and customer satisfaction sets us apart. We offer:
- Experienced and certified plumbers
- 24/7 emergency services
- Competitive pricing and upfront estimates
- Responsive and reliable service
- Written guarantees on all work
Poor Service and Overcharging
The reviews for D&F Plumbing are overwhelmingly negative, with several customers experiencing poor service and being overcharged for their work. Many customers were quoted high prices for simple jobs, and some were charged additional fees for issues that were not explained beforehand. The company's deceptive practices, such as charging non-refundable fees for estimates and hiding costs in the final bill, have left many customers feeling ripped off.
Lack of Communication and Transparency
Several customers complained about the lack of communication and transparency from D&F Plumbing. Some were not informed about additional fees or the scope of work prior to the job being completed. This lack of transparency has led to mistrust and frustration among customers.
Unprofessional Behavior
Some customers reported receiving unprofessional behavior from the company, including harassing phone calls and attempts to place liens on their property. This type of behavior is completely unacceptable and reflects poorly on the company's reputation.
Only a Couple of Positive Reviews
Two customers had positive experiences with D&F Plumbing, praising their professionalism and reasonable prices. However, these positive reviews are vastly outnumbered by the negative experiences reported by other customers.
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