Building a reputation, one scaffolding project at a time.
At Drummonds Estate Agents, we pride ourselves on being a leading estate agent in the Middlesbrough area, providing a comprehensive service to our customers including buyers, sellers, tenants, and landlords. Established in 1998, our team of experts has developed an extensive knowledge of the local property market, enabling us to offer a wide-ranging service that is both friendly and professional. Our commitment to providing individual, high-quality advice has earned us a reputation as a trusted and reliable partner for all your property needs.
Our Services
As a full-service estate agent, we offer a range of services designed to meet the needs of our clients. Our residential sales team works closely with sellers to market their properties effectively, ensuring maximum exposure and swift sales. For buyers, we provide a personalized service, taking the time to understand their requirements and matching them with the perfect property. Our letting service is tailored to meet the needs of landlords and tenants alike, from finding the right tenant to managing the day-to-day aspects of property ownership. We also offer a home valuation service, providing accurate and realistic assessments of property value.
What Sets Us Apart
At Drummonds Estate Agents, we believe in building long-term relationships with our clients, founded on trust, integrity, and a commitment to exceptional customer service. Our team is dedicated to staying up-to-date with the latest market trends and developments, ensuring that our clients receive the best possible advice and guidance. We are proud members of industry-leading organizations, demonstrating our commitment to adhering to the highest standards of professional conduct.
Meet the Team
Our team of experts is dedicated to providing a personalized service to each and every client. With a wealth of experience in the local property market, we are confident in our ability to meet the unique needs of our clients. From our friendly and knowledgeable sales team to our efficient and organized administrative staff, every member of our team is committed to delivering exceptional service.
Reviews
Don't just take our word for it! Our clients have been kind enough to share their experiences with us, and we are proud to showcase their reviews on our website. From great service to excellent communication, our clients appreciate the extra mile we go to ensure their satisfaction.
Professionalism and Service Issues
The reviews of Drummond's Billingham Branch are mixed, with some customers expressing satisfaction with the service and others having negative experiences. The majority of reviews are 5-star ratings, praising the team's professionalism, honesty, and helpfulness. Geoffrey Paley notes that the agency has been "absolutely excellent" throughout the viewing process, keeping him informed and ensuring the property is safe and secure. Christopher Parkin and Kyle Melvin also highly recommend the agency, noting that they were professional, helpful, and responsive.
On the other hand, several reviewers have had negative experiences with the agency. Up Cycle Electra and Karina Pringle gave 1-star reviews, stating that the customer service is terrible and the agency is unprofessional. Yasmin Raddie and Rock & Drops also gave 1-star reviews, expressing frustration with the agency's handling of repairs and maintenance. Michelle Fletcher and Leslie Bryan Curvis had issues with viewing properties and dealing with agents. Beth Charlton had a dangerous experience with heaters in her rented property and was not satisfied with the agency's response.
Conclusion
The positive comments from reviewers suggest that the agency is professional, helpful, and responsive. However, the negative comments highlight issues with customer service, professionalism, and reliability.
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