Moving your world with care
Who we are and what we do
The Move Team is a reputable and reliable removals company serving Bournemouth, Dorset, and the surrounding areas. With almost two decades of experience under our belts, we've become the trusted partners for countless individuals and families during their relocation journeys. Our team of skilled professionals are dedicated to making your move as smooth, efficient, and stress-free as possible.
Home Removals
- Comprehensive pre-move planning and consultation
- Careful packing and unpacking services
- Professional furniture handling and disassembly/assembly
- Protection for carpets, stairs, and doorways
- Comprehensive insurance coverage for your belongings
Office Removals
- Specialized relocation of office equipment and furniture
- Minimal disruption to your business operations
- Efficient transport and handling of sensitive documents and electronics
- Planning and coordination with your business to ensure a seamless transition
Storage Solutions
- Secure and accessible self-storage units in various sizes
- Short-term and long-term storage options available
- Flexible access and competitive rates
Packing Options
- Quality packing materials and boxes provided
- Professional packing and unpacking services
- Specialized handling of fragile and sensitive items
Why choose The Move Team?
- Experienced and reliable: Years of experience and a proven track record ensure your move is in safe hands.
- Customer-focused: We prioritize your needs and concerns, offering personalized attention and clear communication every step of the way.
- Competitive rates: Our transparent pricing structure and competitive rates ensure value for your move.
- Dedicated team: Our friendly and skilled team is trained to provide exceptional service and handle your belongings with the utmost care.
Making your move to Bournemouth seamless
Nestled on the picturesque Dorset coast, Bournemouth is a vibrant and welcoming city known for its golden beaches and diverse attractions. With its rich history, stunning natural beauty, and promising job opportunities, Bournemouth is an ideal place to call home.
The Move Team understands the unique challenges and excitement that come with relocating to a new city. Our comprehensive services are designed to take the stress out of the moving process, allowing you to focus on settling into your new surroundings and enjoying all that Bournemouth has to offer.
Summary of Customer Reviews for The Move Team
Poor Customer Service and Lack of Accountability
The Move Team received negative feedback for their poor customer service, lack of accountability, and misleading business practices. Several customers experienced damage to their belongings during the move, and the company was uncooperative when it came to addressing these issues. For instance, one customer's carpet and fridge were damaged, and the company attempted to have them sign a disclaimer waiving their right to claim for damages.
Unreliable Packing Services and Equipment
Another common issue mentioned by customers was the unreliability of the packing services and equipment provided by The Move Team. A customer who ordered a one/two bedroom pack found that the boxes were inadequate, and the movers even admitted that the pack was no good. This lack of quality control and attention to detail is concerning, as it can lead to further complications and potential damage during the move.
Lack of Professionalism and Organization
Additionally, some customers reported that the movers were not professional or organized. One reviewer mentioned that one of the movers was lazy and unhelpful, while another team was disorganized and inefficient, leading to extra costs and time.
Overcharging and Financial Issues
Lastly, there were complaints about overcharging and financial issues. One customer was charged more than the agreed amount, and only received a partial refund after bringing the issue to the company's attention.
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