Your Go-To for Home Repairs
At Go Assist, we pride ourselves on being your go-to provider for home repairs and maintenance. With a wide range of services under one roof, we cater to all your needs, from Appliance Repairs to Plumbing, Electrical, and Pest Control. Our mission is to provide a one-stop solution for homeowners and landlords, offering quality repairs, expert advice, and a hassle-free experience. We understand the importance of having a fully operational home, which is why we strive to respond quickly and efficiently to your calls, providing a fast and reliable repair service that meets your needs and budget.
Services
Our comprehensive range of services includes:
Appliance Repairs: Whether your washing machine, oven, dishwasher, or tumble dryer is on the fritz, our experienced engineers will diagnose and repair the issue quickly and efficiently. We cover all types of appliances, from big brands like Whirlpool, Miele, Hotpoint, Maytag, and Indesit.
Boiler Installations, Repairs, and Servicing: Our team of expert engineers will install, repair, or service your boiler to ensure it's working safely and efficiently. We also provide boiler maintenance and fault-finding services to prevent future breakdowns.
Electrical Repairs and Installations: From faulty light fittings to full-house rewires, our certified electricians will carry out electrical installations, repairs, and fault-finding services to meet your needs.
Plumbing Repairs and Installations: Our plumbing experts will unblock drains, fix leaky faucets, and install new pipes to ensure your home is safe and functional. We also provide boiler servicing, EPCS, and EICRs for rented properties.
Pest Control: Our pest control services include mouse removal, wasp nest removal, and bird control to protect your home from unwanted pests.
Locksmith Services: Our locksmiths will assist with lock repairs, installations, and replacements to ensure your home is secure.
Landlord Services: We cater to landlords' needs by providing boiler services, EPCS, and EICRs for rented properties, ensuring compliance with necessary rules and regulations.
At Go Assist, we believe in transparency, reliability, and quality. Our engineers are vetted and approved by us, and we work directly with major brands to offer competitive pricing and exceptional service. We understand the stress of finding a reliable repair service, which is why we aim to respond quickly and efficiently to your calls.
Why Choose Go Assist?
- Fast response times
- Expert engineers
- Qualified repairs
- Competitive pricing
- No hidden bills
- Direct work with major brands
- Expert advice
- Stress-free experience
At Go Assist, we're committed to providing a comprehensive and reliable solution for all your home repair needs. Whether you're a homeowner or landlord, we're here to help. Book with us today and experience the difference for yourself.
Poor Customer Service
The numerous reviews highlighted the atrocious service provided by Go Assist, with customers denouncing their experience as "the worst company I have ever used". The reviewers emphasized the lack of professionalism, inefficiency, and deception employed by the company. They reported long wait times, unfulfilled promises, and overcharging for services.
Disappointing Repair Services
Customers were dismayed by the company's inability to honor its commitments. One reviewer was forced to wait weeks for repair, only to be told that new parts were needed, which took another month to arrive. Another customer was left without a functioning appliance after paying almost 200 for a "no fix no fee" service.
Unfair Practices
Reviews pointed to unfair practices, such as hidden costs and misleading advertising. One reviewer was surprised to discover that parts and labor costs above 200 were not covered, despite paying the no-fix-no-fee fee. Another customer was charged 50 more than agreed upon.
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