A Family-Run Business Serving Shetland for over 50 Years
Bolts Car Hire, based in Lerwick, Shetland, has been a trusted provider of car rentals for over 50 years. Founded in 1971, we have grown to become Shetland's leading car rental company, offering a wide range of modern and well-maintained cars, vans, and mini buses.
Our Commitment
Our team is dedicated to providing a reliable, personal, and friendly service to all our customers. We understand the unique needs of travellers in Shetland, offering competitive rates and a comprehensive selection of insurance and services.
Our Services
We offer:
- Car Hire: Choose from a diverse fleet of cars to suit your needs, perfect for exploring the islands.
- Motorhome Hire: Enjoy the ultimate freedom and flexibility with our modern motorhomes.
- Taxis: Reliable airport and local transfers.
- Car Sales: Explore our selection of quality pre-owned vehicles.
Exploring the Shetland Islands
With over 100 islands to explore, Shetland is a land of natural beauty and diverse landscapes. With a car hire from Bolts, you can:
- Discover the charming villages and historic sites.
- Marvel at the rugged cliffs and dramatic landscapes.
- Visit remote beaches and breathtaking wildlife reserves.
- Experience the unique culture and traditions of the Shetland people.
Contact Us Today
Get in touch with us today and start planning your unforgettable journey to Shetland. We look forward to welcoming you and helping you explore this stunning archipelago.
General Experience
The overall experience at Bolts Car Hire was mostly positive, with many customers appreciating the friendly staff, clean cars, and competitive prices. A few customers had issues with the customer service, car quality, and pricing.
Customer Service
Most customers found the staff at Bolts to be friendly, helpful, and accommodating. However, a few had negative experiences, including being made to feel like an interruption and encountering rude behavior.
Car Quality and Pricing
The majority of customers were satisfied with the condition and quality of the cars provided. Some found the cars to be immaculate and newish, while others were happy with the value for money. However, a few customers had issues with the car's condition, including mechanical problems and cleanliness. Pricing was generally considered competitive, but some customers felt it was too high.
Flexibility and Convenience
Bolts was praised for its flexibility and convenience, including offering shuttle services between the airport and the car rental, and allowing customers to drop off the car at the airport. A few customers appreciated the ability to change their plans without hassle.
Negative Experiences
A few customers had negative experiences, including feeling unwelcome, encountering rude staff, and dealing with car issues such as difficulty starting the car and losing speed on flat roads. One customer felt that the company did not take their complaint seriously.
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