Your one-stop-shop for all your entertainment needs
About Us
Welcome to Trade Works, your trusted supplier of top-notch TV, AV, and satellite equipment in the UK. Since our inception, we have been dedicated to empowering customers with innovative solutions to enhance their entertainment and connectivity experiences.
Our team comprises passionate professionals with extensive expertise in the fields of aerial and satellite technology. We take pride in offering a diverse range of high-quality products from renowned manufacturers like Triax, Antiference, and Televes. Our commitment to customer satisfaction is unparalleled, with a focus on delivering exceptional value and personalized support.
What We Do
Trade Works offers a comprehensive portfolio of products and services, including:
TV & Radio
- Television and radio aerials
- Aerial amplifiers
- Freesat kits and receivers
- Digital terrestrial tuners
- Satellite dishes and LNBs
Audio & Video
- Audio equipment
- Home theatre systems
- Projector screens and soundbars
- Brackets and mounts for TVs and audio-visual devices
Satellite Communication
- Satellite internet solutions
- Satellite radio receivers
- Data and networking equipment
Customer Focused Approach
At Trade Works, we understand that every customer has unique needs and requirements. Our dedicated customer service team is available to provide personalized guidance and recommendations. We offer:
- Expert advice: Our team can assess your needs and recommend the most suitable products for your specific situation.
- Competitive pricing: We offer fair and competitive prices on all our products and services.
- Fast and reliable delivery: We prioritize efficient delivery to ensure you receive your order quickly and without delay.
Join the Trade Works Community
We invite you to browse our website and explore the wide range of products and services we offer. You can also connect with us on social media for the latest updates, industry insights, and exclusive promotions.
Let Trade Works be your trusted partner in enhancing your entertainment and technology experience!
Disappointing Customer Experience
Both reviewers have had poor experiences with the company, with neither receiving the expected service or product. Ordering Issues are a common theme, with orders taking a long time to arrive (if they arrive at all). Poor Communication is also a problem, with customers not receiving responses to their emails and customer service being viewed as a "joke".
Delays and Lack of Tracking
One reviewer ordered aerial parts, but they never arrived. The other reviewer paid for next-day delivery, which took several days, and was not even tracked. This lack of transparency and accountability from the company has left customers feeling frustrated and angry.
Rude Customer Service
To make matters worse, when one reviewer contacted the company to inquire about their order, they were met with Rudeness from the customer service representative. This kind of treatment is unacceptable and has likely damaged the reputation of the company.
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