At Blueline Taxis, we pride ourselves on being Harrogate's largest and most prestigious taxi company, with a rich history dating back to the 1930s. With over 80 years of experience, we have built a reputation for providing an exceptional taxi service that is unparalleled in the region. Our dedication to excellence is what sets us apart from other taxi firms in Harrogate and Leeds. We are committed to delivering a premier service to all our customers, and our fleet of modern vehicles is testament to our commitment to quality.
Our Services
We understand that every customer has different needs, which is why we offer a range of services tailored to meet your specific requirements. Whether you're a business user, a tourist, or a local resident, we have a service to suit you. Our vehicles are maintained to the highest standards, ensuring that you arrive at your destination in comfort and style. Our experienced drivers are courteous, knowledgeable, and dedicated to providing a safe and efficient journey.
Account Services
For regular business users, we offer a comprehensive account service that provides priority bookings, flexible credit terms, and a dedicated account manager. Our call-back/text-back feature ensures that you're always informed of your taxi's arrival, giving you peace of mind. With over 90% of our business coming from repeat customers, we're confident that our account services will meet your needs.
Fare Calculator and App
Our fare calculator is a convenient tool that allows you to get an instant quote for your journey. Our app, available for both iOS and Android devices, is designed to make booking and tracking your taxi easy and convenient. With features such as automatic location detection, booking and tracking, and real-time updates, our app is the perfect solution for anyone looking for a hassle-free taxi experience.
Our Commitment
At Blueline Taxis, we're committed to providing a service that exceeds your expectations. We believe in doing our part for the community, which is why we're dedicated to raising money for various charities. Our team of experienced drivers, dispatchers, and customer service representatives are dedicated to providing a premier service that is unmatched in the region.
Overall Experience
The reviews are mixed, with some customers praising the service and others expressing disappointment and frustration.
Positive Experiences
- Many customers praised the timely and reliable service, with some mentioning that the drivers were friendly, professional, and courteous.
- Some reviewers appreciated the efficient booking process and the follow-up texts to keep them informed.
Negative Experiences
- Several customers expressed dissatisfaction with the customer service, citing issues with booking, cancellations, and unprofessional behavior from drivers.
- Some reviewers mentioned that the prices were too high, especially during peak periods.
- A few customers reported experiencing delays, no-shows, or being left stranded, which caused inconvenience and stress.
Driver Performance
- Many reviewers praised the drivers for being professional, friendly, and courteous.
- Some drivers were mentioned by name, such as Nijam, Mark, and Sheila, for providing exceptional service.
Be the first to review Blueline Taxis.
Write a Review
