Solving your plumbing issues, at the touch of a button
My Plumber is a trusted and experienced plumbing and heating company serving the residents of London. Founded on the principles of professionalism, reliability, and customer satisfaction, we have built a reputation for delivering exceptional service across all aspects of plumbing and central heating.
Our Expertise
We offer a comprehensive range of services to meet all your plumbing and heating needs, including:
General Plumbing Services
- Tap repair and replacement
- Toilet and shower leak repairs
- Emergency plumbing assistance
- Bathroom installations and repairs
- Kitchen installations
Heating & Boiler Services
- Boiler installation, repair, and servicing
- Gas safety checks and certification
- Radiator installation and maintenance
- Power flushing and magnaclean system implementation
Drainage Services
- Unblocked drains
- CCTV drain surveys
- Drain jetting and cleaning
Additional Services
- Saniflo system installation and repair
- Appliance installation (washing machines, dishwashers, etc.)
What Makes Us Different?
Our team of skilled and certified plumbers and gas safe engineers are dedicated to providing:
- Quality & Expertise: We leverage extensive experience and ongoing training to deliver efficient and reliable solutions to any plumbing or heating issue.
- Customer-Centric Approach: We prioritize clear communication, transparency, and open communication throughout the process.
- Prompt Responses: Our technicians are typically dispatched within 60 minutes, ensuring you get timely assistance.
- Competitive Pricing: We offer competitive rates and transparent billing, with options like the Fantastic Club for even greater value.
Join the Fantastic Club for Exclusive Benefits
By becoming a member of the Fantastic Club, you gain access to:
- Preferential booking options
- Exclusive discounts on all plumbing and heating services
- Special offers and promotions
- Priority customer support and dedicated account management
Choose My Plumber for
- Responsive and reliable service
- Qualified and experienced engineers
- Comprehensive and transparent solutions
- Competitive pricing and the Fantastic Club benefits
- A commitment to customer satisfaction and exceeding expectations.
Issues with Quality of Service
Reviews highlight concerns with the quality of service provided by the company. One customer experienced a nightmare situation where a radiator was taken off and left without a security screw, resulting in a leak through the dining room ceiling. The same customer had to call the company back to fix a leak in one of the basins, which also leaked through the ceiling into one of the rooms. The customer felt that the job was rushed and not done tidily, with the sealers in the basin being a particular issue.
Professionalism and Quality of Work
On a more positive note, some reviews praise the professionalism and quality of work carried out by the company. One customer was impressed with the plumber's keen eye for the source of a leak under their kitchen sink and the high standard of work completed. The plumber was professional and took the time to explain the issue and provide a solution. Another reviewer was thankful for the reliable and well-priced service provided by the company, particularly in an emergency situation.
Pricing
Reviews also mention that the company's prices are potentially high. One customer felt that the service was too expensive for the quality of work provided, while another customer noted that the company's setup is professional but will cost you.
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