Business Details
15 Years
experience
Welcome to Emporium - Your Cheltenham Gift Shop Destination
We are an independent family-run gift shop based in Cheltenham with over a decade of experience serving the local community. Originally established in Winchcombe in 2011 following our return from Australia, we relocated to Bath Road in Leckhampton in 2013 to become part of this vibrant retail community. Our business philosophy centres on combining carefully curated products, realistic pricing, and exceptional customer service to create a welcoming shopping environment.With extensive backgrounds in marketing and retail operations from our international careers, we apply our accumulated expertise to source unique gifts, homewares, and toys that reflect both contemporary trends and timeless appeal. Our commitment to maintaining a friendly, non-pressurised shopping experience distinguishes us in an era of increasingly impersonal retail environments.
Services
Baby Gifts
Children's Toys
Jewellery
Home Fragrance
Gifts for Gardeners
Details
- Year established: 2011
Highlights and features
- Family-run business with over 10 years' experience in Cheltenham
- Curated selection of unique gifts and homeware
- Friendly, pressure-free shopping environment
- Active participation in local community
- Direct customer communication channels
Services
Baby Gifts
Our carefully curated baby gifts collection features quality items for newborns and toddlers. We offer unique presentation pieces alongside practical essentials, all sourced with safety and developmental appropriateness in mind. Each selection reflects our commitment to providing thoughtful gifting solutions for modern parents.
Home Fragrance
Our home fragrance range combines Cotswold lavender products with contemporary fragrance collections. We source from reputable suppliers to ensure quality diffusion and lasting scent performance. This curated selection helps customers create welcoming domestic environments through carefully chosen aromatic profiles.
Gifts for Gardeners
Designed for horticultural enthusiasts, our gifts for gardeners range features practical and decorative items. We select products that combine functionality with aesthetic appeal, catering to both seasoned gardeners and casual plant lovers. The collection reflects our understanding of contemporary gardening needs and trends.
Children's Toys
Our toy selection balances entertainment and developmental benefits for children of various ages. We prioritise safety standards while curating items that encourage creativity and skill development. The range represents our commitment to supporting wholesome play experiences in modern family life.
Jewellery
Our jewellery collection features contemporary designs suitable for multiple occasions. We select pieces that offer both style and wearability, considering current fashion trends while maintaining timeless appeal. Each item demonstrates our attention to quality and customer preferences in personal adornment.
People
David Theobald
Co-Owner
With extensive marketing experience from international sports industry roles, David co-founded Emporium in 2011 following five years living in Australia. He applies his global perspective to local retail operations while maintaining daily store presence.
Angela Theobald
Co-Owner
Previously working in sports industry marketing, Angela transitioned to retail entrepreneurship with Emporium in 2011. Her customer service ethos, developed through international experiences, shapes the shop's welcoming atmosphere and community engagement approach.
Daisy Theobald
Family Representative
Daisy represents the next generation's involvement in the family business. Having moved to the Cotswolds at age five, she brings contemporary consumer insights to the shop's evolving product curation and customer communication strategies.
Questions
What are Emporium's physical store opening hours?
Monday to Saturday 09:00-17:30, Sundays 11:00-15:00 during summer months. Check our Facebook for holiday variations.
Do you offer online ordering?
Yes, we provide online shopping with delivery options alongside our physical store operations at Bath Road, Cheltenham.
What payment methods are accepted?
We accept major debit and credit cards, contactless payments, and cash for in-store purchases. Online transactions use secure card processing.
Do you provide gift wrapping services?
We offer complimentary gift wrapping for all purchases using our branded paper and quality presentation materials.
What is your returns policy?
Unopened items can be returned within 14 days with receipt. Perishables and personalised items are non-returnable - see website for full details.
