Trust us to care for you and your family's health and wellbeing.
At The Hythe Pharmacy, we are dedicated to providing exceptional healthcare services to the local community. As an official Healthy Living Pharmacy, we pride ourselves on delivering high-quality services that cater to the diverse needs of our patients. Our expertly trained staff, led by Superintendent Pharmacist Ben Tuffour and his wife Ivy, are committed to providing trusted advice and support for all your family healthcare needs.
Our Services
We offer a comprehensive range of services, including flu jabs, electronic prescription services, and private clinics for health vaccinations, travel vaccinations, men's wellbeing healthcare, and female wellbeing healthcare. Our private clinic services are designed to provide a comfortable and convenient experience for our patients, with the option to book an appointment at a time that suits them. Additionally, we offer a free delivery service for prescription medicines, ensuring that our patients can access the care they need from the comfort of their own homes.
Our Team
Our team is comprised of experienced and friendly professionals who are dedicated to providing excellent care and support to our patients. From our pharmacist managers to our post office associates, every member of our team is committed to upholding the highest standards of care and ensuring that our patients receive the best possible experience.
Our Mission
At The Hythe Pharmacy, we are passionate about improving the health and wellbeing of our local community. We believe that your local pharmacy should be at the heart of your community, offering reassurance and trusted support for all your family healthcare needs. Our mission is to continue delivering high-quality services that meet the evolving needs of our patients, while maintaining our reputation for excellence and exceptional care.
User Experience
The reviews highlight varying experiences at the pharmacy, ranging from extremely negative to extremely positive. Some users reported positive interactions with friendly and efficient staff, while others experienced issues with pricing, consultation, and prescription fulfillment.
Pricing and Consultation Issues
A significant concern was raised about the pharmacy's pricing and consultation practices. One user reported being charged for a private consultation and prescription without being informed beforehand, leading to feelings of exploitation. Another user was initially told that the pharmacy couldn't see them, only to be offered a private consultation at a cost.
Medication Fulfillment and Delivery Issues
Some users experienced difficulties with medication fulfillment and delivery. One user reported having to spend a fortune on taxis to collect medication due to repeated failures in delivery, while another user was left without medication for an extended period.
Positive Experiences
On the other hand, several users praised the pharmacy's friendly and efficient staff, with some even stating that the staff went above and beyond to investigate and resolve issues. The pharmacy's Covid booster service was also commended for being easy to access and efficient.
Staff and Training
Some users commented on the need for staff education and training, particularly regarding disability awareness and customer service. However, other users praised the staff for being professional, knowledgeable, and friendly.
Be the first to review The Hythe Pharmacy.
Write a Review
