Totally professional in all that we do
Leytonstone Osteopathy is a reputable osteopathy clinic located at 6 Gainsborough Road, London E11 1HT. With a strong commitment to maintaining stringent hygiene procedures during the COVID-19 pandemic, the clinic is fully equipped to offer safe face-to-face consultations and appointments. Our experienced and qualified osteopaths boast over three decades of experience and continue to undergo professional development to ensure that our patients receive the best possible treatments.
Our Team of Osteopaths
Leytonstone Osteopathy has a dedicated team of osteopaths, both of whom are registered and experienced practitioners. Luke Askew, our resident osteopath, has acquired numerous qualifications in osteopathy (BOst) and sports massage (LSSM Dip), providing a comprehensive background in structural and cranial osteopathy. Kirstie Cousins, also a fully qualified osteopath, has dedicated her expertise to the practice of osteopathy and refined her specialities in this field (BOst).
Consultations and Appointments
Our consultations are available as normal, with the highest regard for government-issued guidelines on hygiene and social distancing. We consider ourselves a welcoming and adaptive space where patients can address their musculoskeletal conditions, such as, but not limited to, spinal and arthritic pain, sports injuries, headaches, and discomfort from new working environments.
All appointments, whether they be the first, taking 45 minutes and costing 70, or follow-ups (30 minutes and 55) include an in-depth assessment of your current condition, development of a customised treatment plan, as well as hands-on therapies that aid in the alleviation of pain and encourage your body to heal. If you have any concerns prior to your appointment, don't hesitate to contact us by calling 020 8281 0031 or emailing us at info@leytonstoneosteopathy.co.uk.
Cancellation Policy
Please notify us via phone or email with a minimum of 24 hours in advance if you need to reschedule or cancel your appointment. Upon failing to follow our 24-hour cancellation notice, the full appointment fee is applicable. We will always accommodate any cancellation with ample notice; however, we operate on a waitlist with the consistent high demand for our services. We will do our best to offer vacated appointment slots to those on the waitlist, and if we can fill the slot even with less notice, we will make reasonable exceptions to our policy.
Overview of Reviews
Leytonstone Osteopathy has received a mix of positive and negative reviews from clients. Most of the reviews are positive, with clients praising the osteopaths for their professionalism, friendly nature, and effective treatments. However, a few clients have had issues with booking appointments and customer service.
Positive Reviews
A majority of clients have had a positive experience at Leytonstone Osteopathy. Many have praised the osteopaths, particularly Luke and Kirstie, for their professionalism and friendly nature. Clients have appreciated the thorough explanations provided by the osteopaths regarding their conditions and treatments. The effectiveness of the treatments has also been widely praised, with many clients experiencing significant improvement in their conditions.
Some clients have been seeing the osteopaths for years and have recommended them to friends and family. They appreciate the maintenance treatments and the knowledge the osteopaths have about the interconnectedness of the body.
Negative Reviews
A few clients have had issues with booking appointments and customer service. One client was in pain and needed an urgent appointment but was told to wait a few days for an initial telephone appointment before being seen by an osteopath. Another client had an unprofessional interaction with an osteopath via email, which made them decide not to book an appointment.
Overall
While the majority of reviews are positive, there are a few areas of improvement for Leytonstone Osteopathy, particularly in terms of customer service and booking processes. However, the osteopaths at the clinic have been widely praised for their professionalism, knowledge, and effective treatments.
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