Inspiring Engineering Innovation
FJ Chalke & Vale Motors celebrates over 90 years of experience in the automotive industry, serving the local community of Wincanton, Yeovil, Gillingham and the surrounding areas. We are proud to offer a wide range of services and a commitment to exceptional customer service.
Our Services
New and Used Vehicle Sales
We offer a diverse selection of new and used cars from leading manufacturers like Abarth, Fiat, Isuzu, Jeep, Kia, Maxus, Nissan, and Suzuki. Our experienced sales team can guide you through the buying process and find the perfect vehicle to meet your individual needs and budget.
Servicing and Repair
Our state-of-the-art workshop is staffed with qualified technicians who can handle all your vehicle's needs, from routine servicing to major repairs and MOT preparation. We also offer a comprehensive range of courtesy cars to ensure your convenience.
Finance and Part-Exchanges
Our dedicated finance team can find you the most competitive rates on PCP or finance plans to suit your needs. We also offer competitive prices for your old car when you purchase a new or used vehicle from us.
Additional Services
- Vehicle sourcing and leasing
- Free valuation for your trade-in
- Collection and delivery options
- Extended warranty and protection plans
Our Philosophy
At FJ Chalke & Vale Motors, we believe in:
- Customer satisfaction: We are committed to providing exceptional customer service and transparent communication throughout your experience with us.
- Quality: We uphold the highest standards in vehicle sales, repairs and customer service.
- Community: We actively support local businesses and charities.
- Sustainability: We are committed to responsible environmental practices and offering green options such as electric and hybrid vehicles.
Join Us!
Whether you are looking for a new car, require reliable repairs, or simply want to chat with our friendly team, FJ Chalke & Vale Motors is here for you. Contact us today and let us help you achieve your automotive needs!
Customer Feedback Summary
Service Quality and Customer Experience
- The service provided was generally positive, with several customers appreciating the help and assistance they received from the staff at F. J. Chalke.
- A few customers noted that the staff were friendly and efficient, making their overall experience quite pleasant.
Booking Issues and Communication
- There were a couple of instances where customers experienced issues with their bookings, including one case where a customer's booking was not recognized despite confirmation emails and calls.
- However, the staff was able to resolve these issues and provide a positive outcome for the customers involved.
Facilities and Amenities
- One customer suggested that the Gillingham branch could benefit from an upmarket coffee machine and a comfortable sofa in the waiting area.
Car Quality and Recommendations
- Several customers were very satisfied with the quality of the cars purchased from F. J. Chalke, with one customer recommending the garage to others.
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