Transforming Homes for Over 38 Years
At Whitby's, we pride ourselves on providing a warm and welcoming environment for all our customers. Whether you're a local or just visiting, we want to make sure you feel at home. Our friendly and experienced staff are always happy to help with any questions or requests you may have.
Our Cuisine
Our menu is designed to cater to a wide range of tastes and dietary requirements. From traditional fish and chips to vegetarian and vegan options, we have something for everyone. Our chefs use only the freshest ingredients and traditional cooking methods to create dishes that are both delicious and satisfying.
Our Service
At Whitby's, we believe that excellent service is just as important as the food we serve. Our staff are trained to provide a high level of service, ensuring that every customer has a fantastic dining experience. Whether you're celebrating a special occasion or just looking for a quick bite, we're here to make sure you feel welcome and cared for.
Takeaway and Delivery
We understand that sometimes it's not possible to dine in, which is why we offer a fantastic takeaway service. Our takeaway menu is available for both collection and delivery, giving you the flexibility to enjoy your favorite dishes from the comfort of your own home. Simply give us a call to place your order and we'll take care of the rest.
Special Diets
We cater to customers with special dietary requirements, including gluten-free, vegetarian, and vegan options. Simply inform our staff of your requirements and we'll do our best to accommodate your needs.
Bookings and Parties
We're perfect for family gatherings, birthday parties, and corporate events. Our spacious dining area can accommodate large groups, and our private function rooms are available for hire. Contact us to discuss your requirements and we'll do our best to tailor a package to suit your needs.
Getting Here
We have two convenient locations: Poplar Way, Catcliffe, Rotherham S60 5TR (tel: 01709 838000) and The Old Fire Station, Leicester Avenue, Doncaster DN2 6DR (tel: 01302 308130). Both locations are easily accessible by car or public transport.
We look forward to welcoming you to Whitby's and providing you with an unforgettable dining experience.
General Impression
The reviews of this fish and chip shop are mixed, with some customers raving about the food and service, while others have had disappointing experiences.
Food Quality
Some customers have praised the food, citing freshness, light batter, and excellent taste. Others have been disappointed, with undercooked or overcooked food, and some have even found hairs in their starters. The chips have been a particular point of contention, with some finding them perfect and others thinking they are too dark or burnt.
Service
While some customers have praised the quick and friendly service, others have found the staff to be rude, unhelpful, and unapologetic when mistakes are made. The manager's response to complaints has been criticized, with some feeling dismissed or ignored.
Atmosphere and Accessibility
The shop has been praised for its wheelchair accessibility, with no steps and plenty of parking. The atmosphere has been mostly positive, with some customers feeling it is a bit pricey but worth it.
Overall Experience
Some customers have had excellent experiences, with great food and service, while others have been disappointed or even felt unwelcome. The shop seems to have some consistency issues, with some customers reporting different experiences on different visits.
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