WELCOME TO TFX! - Passionate about Performance
At Batribike, we are passionate about electric bikes and sustainable travel. With over 15 years of experience in the industry, we have established ourselves as a leading manufacturer of high-quality electric bikes that are designed to provide a comfortable and safe riding experience.
Our Mission
Our mission is to provide our customers with electric bikes that they can count on, backed by an industry-leading 3-year warranty. We are committed to producing quality electric bikes and providing an excellent service to our customers. We work closely with our partners, Promovec, who are experts in ebike design and electrical systems, to ensure that every Batribike is powered by the latest technology.
Our Range of Electric Bikes
Our range of electric bikes includes mountain, city, and leisure bikes, all of which are thoughtfully packed with features to ensure a comfortable and safe riding experience. Our mountain bikes are designed to conquer off-road terrain, while our city bikes are ideal for urban exploring and city commutes. Our leisure bikes are efficient and comfortable for casual rides.
Designed and Tested in Denmark
We are proud to work closely with our Danish partners, Promovec, experts in electric systems and ebike design. This helps ensure that every Batribike is powered by the latest technology.
Reliable Technology
We work closely with our partners, Promovec, who produce our batteries in-house in Denmark. They share our core values for quality and service, which ensures that Batribike maintains the highest standards.
Accreditations
We proudly support the cycling industry and cycle trade in the UK. We are members of various accreditations that help us push quality standards for cycling enthusiasts.
Find a Retailer
Our electric bikes are supplied and maintained by our network of retailers. Batribike retailers are also responsible for maintaining our warranty. We recommend purchasing from your local Batribike retailer. You can also get a free test ride at any of our partnered retailers by contacting your local Batribike retailer or by contacting us.
Overall Experience
The reviews provide a mixed bag of experiences with Batribike e-bikes. While some customers are extremely satisfied with their purchases, others have encountered issues with quality, warranty, and after-sales service.
Quality and Performance
Some customers have reported issues with the motor, speed control unit, and battery life. One reviewer experienced a motor failure after only 8 months, while another had to replace the battery unexpectedly. However, others have reported no faults or issues with their e-bikes, even after clocking over 12,000 miles.
Design and Features
The discreet battery design and lack of screens on some models have been praised for their aesthetic appeal. However, one reviewer found the battery removal process to be awkward and dangerous.
Customer Service and Warranty
Batribike's customer service has been inconsistent, with some reviewers praising their prompt and helpful responses, while others have been left feeling ignored or frustrated. The warranty process has also been criticized for being overly reliant on local dealers, causing issues for customers who live far away or have limited transport options.
Spares and Repairs
Some reviewers have had difficulty obtaining spare parts or finding local dealers willing to repair their e-bikes. This has led to frustration and a sense of abandonment.
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