"Your Partner in Building Solutions" - Request Support on a Project
Encon stands as a leading independent distributor in the UK, offering a comprehensive range of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing, and external facade materials. We strive to provide exceptional customer service, supported by dedicated and specialist teams who are committed to your needs.
Thermal & Acoustic Insulation
We provide a wide selection of insulation materials to enhance energy efficiency, reduce noise transmission, and create comfortable spaces.
Interior Systems
Our comprehensive range of interior systems products cater to various applications, ensuring optimal acoustic performance, aesthetics, and functionality.
Fire Protection
We offer a comprehensive range of fire protection solutions to enhance the safety and integrity of your project.
Construction Products
Our diverse range of construction products includes materials for concrete & reinforcement, waterproofing, and weatherproofing requirements.
Roofing & Facade Materials
We supply premium roofing and facade materials that ensure durability, performance, and aesthetic appeal.
Delivering Excellence
Our nationwide network of branches ensures efficient and timely delivery of materials. We prioritize customer service and provide specialist support throughout the process.
Industry Expertise
Our team of experts possesses extensive knowledge and experience in various sectors, enabling us to provide tailored solutions for your unique needs.
Supporting Your Project
From technical advice to project planning and delivery coordination, our dedicated specialists are ready to support you throughout your project.
Review Summary:
Worst Place to Work
Author Laurentiu Tudorascu rated the company with one star, expressing that it is the worst place to work. Employees are questioned for staying four minutes over break time and cannot use the toilet without being called out by Mr. Martin.
Decent Tip
Jon Owen gave a five-star rating, noting that it's a decent tip, but there is an hour wait before a 20-minute tip due to staff shortage.
Amazing Company
Manj Keith also rated the company with five stars, praising it as an amazing company with a wonderful staff who go out of their way to help.
Friendly Staff
J. B. gave a five-star rating, noting that the staff are friendly and helpful, and the longest time on site was 20 minutes.
Slow Service
John Bernardes rated the company with two stars, commenting that the service is always particularly slow, especially when purchasing just one item. However, they often have the stock you need.
Terrible Service
Bradley White gave a one-star rating, describing the service as terrible. He had to wait 50 minutes for someone to help him with his order and then another 20 minutes for it to be processed.
Slow Customer Service
Paul A. also rated the company with one star, noting that the customer service desk is slow, and the warehouse staff are even slower. He advised not to visit if you're in a rush.
Long Wait
Sam Garner gave a one-star rating, stating that it took over four hours to unload, and delivery drivers expect a long wait.
Unprofessional
Lat rated the company with one star, saying that apart from the professional way they answer the phone, there is nothing else professional about them. They never return calls, and staff are always too busy to give you a price on the spot.
Great Selection
Mark Watson gave a five-star rating, praising the company for its great selection of materials at competitive rates. Staff work hard to keep up the level of service.
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