Create Your Perfect Outdoor Space
At Green Retreats, we're passionate about creating exceptional garden rooms that bring people closer to nature. With over 13,000 installations across the UK, we're proud to be the largest, leading, and most trusted garden room company in the country. Our commitment to quality, sustainability, and customer satisfaction has earned us an independent 5-star rating on Trustpilot.
Our Story
Our journey began with a simple idea: to design and build garden rooms that would allow people to reconnect with nature and enhance their outdoor living spaces. We've since grown into a leading manufacturer and installer of luxury garden rooms, with a team of experts dedicated to delivering exceptional service and products. Our passion for innovation, sustainability, and customer satisfaction has driven us to push the boundaries of what's possible in garden room design and construction.
Our Services
We offer a comprehensive range of services to ensure a hassle-free experience for our customers. From design consultation to installation, our team of experts will guide you through every stage of the process. Our services include:
- Free design consultation and site survey to ensure your garden room is tailored to your specific needs
- Expert installation by our trained and experienced team
- Planning permission guidance and support
- Flexible finance options to help you spread the cost of your garden room
- A wide range of options and upgrades to personalize your garden room
- Dedicated customer support and after-sales service
Our Promise
At Green Retreats, we're committed to delivering exceptional quality, value, and customer service. We promise to:
- Provide transparent and clear communication throughout your project
- Keep you informed at every stage of the process
- Offer flexible finance options to suit your needs
- Provide expert installation and after-sales support
- Continuously innovate and improve our products and services to meet your evolving needs
Our Team
Our team of experts is dedicated to delivering exceptional service and products. From our design consultants to our installation team, we're passionate about creating exceptional garden rooms that exceed our customers' expectations. With years of experience and a commitment to excellence, we're confident that we can help you achieve your outdoor living goals.
General Impression
The reviews provide a mixed bag of opinions about the company, with some customers being extremely satisfied and others being highly dissatisfied.
Design and Quality
Some reviewers praised the company's product, stating that it looks great and is of good quality. However, one reviewer expressed disappointment with the aesthetic view of the structure and its impact on neighboring properties.
Customer Service
The customer service of the company received a lot of criticism, with some reviewers stating that it becomes non-existent after installation. Some reviewers experienced delays, poor communication, and unhelpful responses to their complaints. On the other hand, a few reviewers praised the company's after-sales service, stating that they went above and beyond to resolve issues.
Installation and Logistics
Some reviewers experienced issues with the installation process, including delays, poor workmanship, and lack of attention to detail. Parking and accessibility were also cited as problems by some reviewers.
Sales Experience
The sales experience was praised by some reviewers, with one stating that the sales team were lovely and the showroom was fantastic.
Be the first to review Green Retreats.
Write a Review
