Business Details
17 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Technology Solutions
Prime Networks is a dedicated provider of comprehensive managed IT services, delivering integrated technology solutions tailored to the needs of small and medium-sized enterprises across the UK. With a focus on reliability, innovation, and customer-centric support, we specialise in managed IT, cloud services, cybersecurity, and communications solutions. Our team of certified professionals combines technical expertise with strategic insight to ensure businesses operate efficiently and securely. Established in 2009, we have built a reputation for excellence through proactive problem-solving, 24/7 support, and a commitment to understanding the unique challenges faced by our clients.Our partnerships with leading technology vendors, including Microsoft, enable us to offer cutting-edge solutions that drive productivity and growth. We prioritise transparency, responsiveness, and long-term partnerships, ensuring our clients receive tailored advice and support that aligns with their evolving business goals.
Services
Managed IT
Technology Strategy
Managed Cloud
Security Resilience
IT Helpdesk
Voice Connectivity
Unified Communications
Internet Connectivity
Strategic IT Consultancy
Remote Working Solutions
Details
- Year established: 2009
Highlights and features
- We offer 15+ years of experience in managed IT services for UK SMEs.
- Our proactive monitoring prevents technical issues before they disrupt operations.
- 24/7 support with industry-leading service level agreements (SLAs).
- Tailored technology strategies aligned with your business growth objectives.
- Certified experts in Microsoft cloud solutions and cybersecurity frameworks.
Associations and certifications
- Microsoft Gold Partner
What people say
Proactive monitoring
24/7 responsive support
Strategic IT planning
Seamless cloud transition
Cost-effective solutions
Services
Managed IT
Our managed IT services provide continuous oversight of your technology infrastructure, ensuring optimal performance and security. We handle everything from network monitoring to software updates, allowing businesses to focus on core operations without IT disruptions. Our proactive approach minimises downtime and enhances productivity.
Technology Strategy
We develop custom technology strategies aligned with your business goals, ensuring IT investments drive growth and efficiency. Our consultants assess current systems, identify gaps, and implement solutions that adapt to evolving industry demands while maximising ROI.
Managed Cloud
As a Microsoft Gold Partner, we deliver scalable cloud solutions across Microsoft 365 and Azure platforms. Our managed cloud services include migration, optimisation, and security, ensuring businesses leverage cloud capabilities for flexibility, collaboration, and cost savings.
Security Resilience
We implement robust security frameworks to protect against threats, including endpoint protection, redundancy planning, and incident response. Our proactive monitoring and regular audits ensure compliance and continuity, safeguarding critical business data and infrastructure.
IT Helpdesk
Our 24/7 IT helpdesk provides rapid resolution for technical issues, from desktop troubleshooting to network management. With industry-leading SLAs and proactive monitoring, we ensure minimal disruption and consistent support for end-users and business operations.
People
Mark Simons
Chief Executive Officer
Co-founder and CEO of Prime Networks, Mark Simons has led the company since 2009, driving its growth into a leading managed services provider in London. He focuses on strategic direction and client relationships.
Ben Weinberg
Operations Director
Ben Weinberg, co-founder and Operations Director, oversees technology strategy and helpdesk operations. With 15+ years as a Microsoft-certified engineer, he ensures technical excellence and service delivery.
Tony Mole
Technical Director
Tony Mole leads technical escalations and account management at Prime Networks. With 14+ years in the MSP sector, he specialises in resolving complex IT challenges for clients.
Laura Harrison
Head of People
Laura Harrison heads HR at Prime Networks, focusing on talent development and workplace culture. Her expertise in HR and recruitment has earned Prime Networks 'Gold' status from Investors in People.
Joel Lassman
Sales Director
Joel Lassman, Sales Director, builds long-term client relationships and drives business growth. With a background in IT managed services, he aligns solutions with client strategic goals.
Questions
What IT services does Prime Networks offer?
We provide managed IT, cloud solutions, cybersecurity, unified communications, and 24/7 helpdesk support tailored to SMEs.
Which areas do you serve?
We support businesses in London, Tewkesbury, Bournemouth, Tamworth, and across the UK.
Do you offer emergency IT support?
Yes, our 24/7 support includes rapid response for urgent technical issues and out-of-hours assistance.
How do you ensure cybersecurity?
We use endpoint protection, redundancy planning, and proactive monitoring to safeguard your systems and data.
What sets Prime Networks apart?
Our proactive approach, Microsoft Gold Partnership, and focus on strategic, client-specific solutions ensure superior service and reliability.
