Business Details
Emergency
services
Your Trusted Partner for Drainage Solutions
We are Metro Rod, the UK's leading drainage specialists with a nationwide network of engineers and tankers operating 24/7. Our expertise spans comprehensive drainage solutions including unblocking, CCTV surveys, repairs, and pollution control for both commercial and residential properties. With highly trained engineers and advanced technical equipment, we deliver reliable services from emergency callouts to planned maintenance.Our sister company Metro Plumb extends our capabilities to plumbing solutions, ensuring complete coverage for all drainage and plumbing needs. Through our Connect customer portal, clients receive real-time job updates with photos, descriptions, and invoices. We prioritise environmental responsibility, planting trees for every customer review while maintaining strict compliance with Environment Agency guidelines.
Services
Drain Unblocking
CCTV Drain Surveys
Drain Repairs
Pump Installation
Tanker Services
Pollution Control
Gutter Cleaning
Robotic Cutting
Drain Mapping
Maintenance Plans
Highlights and features
- We operate 24/7 with over 80 tankers nationwide
- Our engineers use advanced CCTV and robotic cutting technology
- We provide real-time job updates via our Connect portal
- We offer pollution control compliance services for businesses
- Our sister company Metro Plumb extends our service capabilities
What people say
Amazing service
Very friendly
Tirelessly
Cleared up mess
Grateful shop owner
Services
Drain Unblocking
Our advanced high-pressure jetting and robotic cutting technology tackle even the most stubborn blockages. Engineers resolve drainage issues quickly while minimising property disruption. Commercial and residential properties benefit from our rapid response service available 24/7.
CCTV Drain Surveys
Using specialist camera equipment, we identify drainage problems with precision. The surveys map pipe networks and detect cracks, root ingress or collapses. Businesses receive detailed reports to inform maintenance planning and Environment Agency compliance.
Pump Services
From installation to maintenance, our qualified engineers handle all pump station requirements. Services include emergency repairs, system upgrades and preventative maintenance for commercial properties. We ensure continuous operation of critical drainage infrastructure.
Tanker Services
With over 80 vehicles nationwide, our tankers perform flood water removal, septic tank emptying and interceptor cleaning. High-pressure jetting clears debris while de-silting services maintain road gullies. Available for emergency and scheduled maintenance work.
Pollution Control
We help businesses meet Environment Agency regulations through drain mapping and maintenance programmes. Services prevent accidental pollution from grease traps and industrial waste systems. Regular inspections ensure ongoing compliance for commercial properties.
Questions
What drainage services do you offer for residential properties?
We provide unblocking, CCTV surveys, repairs and planned maintenance for domestic drainage systems. Our 24/7 emergency service covers all plumbing and drainage issues.
Are your engineers available outside normal working hours?
Yes, we operate 24/7 with emergency callouts available through our helpline 0800 66 88 00 for urgent drainage problems.
How do you handle commercial drainage requirements?
We offer pollution control compliance, pump station maintenance and planned servicing for businesses. Our Connect portal provides real-time job tracking and documentation.
What environmental initiatives do you support?
For every customer review, we plant a tree through ReviewForest. We also help businesses implement drainage systems that meet Environment Agency pollution prevention guidelines.
Can you assist with septic tank maintenance?
Yes, our tanker services include septic tank emptying and inspection. We recommend regular maintenance to prevent blockages and ensure system longevity.
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