Cooper's Tourmaster stands as a testament to over 60 years of excellence in coach travel. Founded in 1953, we're a family-run business proudly upholding the traditions of quality and commitment that have defined our legacy.
A Commitment to Quality & Reliability
Our unwavering dedication to quality has earned us a stellar reputation throughout the North East of England. We meticulously maintain our modern fleet, ensuring pristine condition and a comfortable journey for every passenger. Our comprehensive safety protocols are in place to guarantee your peace of mind.
Diverse Services for Every Need
From school trips and day excursions to private hire and luxurious tours, Cooper's Tourmaster offers a diverse range of services tailored to your specific needs.
Our Services Include
* **Touring
- Guided tours of the region and beyond
- Expertise in coach tourism
- Experienced and friendly drivers
* **Private Hire
- Airport transfers
- Corporate events
- Wedding transportation
- Group outings
Exceptional Customer Service
From the moment you make your inquiry, you'll be met with personalized attention and a genuine desire to exceed your expectations. Our experienced team is always available to address your inquiries and ensure a seamless travel experience.
Why Choose Cooper's Tourmaster?
- Family-run business with generations of expertise
- Renowned for quality, reliability and safety
- Diverse fleet suitable for all occasions
- Unparalleled customer service and personalization
- Commitment to delivering an exceptional travel experience every time
Overall Experience
Reviews of this establishment are a mixed bag, with some users having a positive experience and others reporting negative encounters.
Positive Comments
The family-owned business is praised for its excellent staff, who are efficient, friendly, and easy to get along with. Additionally, the luxury coaches are described as clean, comfortable, and safe, with lovely drivers who provide a hospitable experience.
Negative Comments
On the other hand, some users have reported poor experiences, including a lack of response to booking attempts and a general disregard for the law, particularly with regards to disabled parking bays.
Specific Issues
A few users have mentioned specific issues, such as a coach parking horizontally over five disabled parking bays, thus preventing disabled individuals from parking in designated areas. This has been described as "disgusting road etiquette" and a "blatant disregard for the law."
Suggested Improvements
One user has suggested that Google should allow users to remove mistakenly added places from their list, or at least provide a "forget" button on the review screen for added user friendliness.
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