Let us help you take your business to the next level!
At 1 Accounts Online, we are a family-owned business that is dedicated to providing expert accounting services to small businesses. We understand that running a business can be overwhelming, especially when it comes to managing finances. That's why we're here to help you take control of your accounts and help your business thrive.
Our Story
Our journey began on December 23rd, 2013, when our founders, Paul and Jenni Donno, set up their accountancy firm in Haverhill. They had a vision to create a different kind of accounting firm that would provide more support to their clients and offer a new approach to accounting. They were pioneers in cloud-based accounting and refused to use traditional timesheets, instead opting for a monthly payment system that we still use today.
Our Team
Our team has grown significantly over the years, and we're proud to say that we've been able to grow both in terms of clients and team members. We've had the pleasure of working with a variety of businesses, from startups to established companies, and we're passionate about helping them achieve their goals.
Our Values
At 1 Accounts Online, we believe that our values are what set us apart from other accounting firms. We're a family business at heart, and we treat our team members like family. We're customer-focused, and we're committed to providing exceptional service to every client. We're also committed to doing the right thing, even if it means making tough decisions. We believe in evolving and adapting to the ever-changing landscape of business and accounting, and we're dedicated to trust and integrity.
Our Services
We offer a range of services that cater to the needs of small businesses. Our services include:
- Compliance Only: We offer a comprehensive compliance service that ensures your business is compliant with all relevant laws and regulations.
- Growing Business: Our growing business service is designed for businesses that need more support as they grow. We'll work with you to develop a customized plan that meets your unique needs.
- Additional Services: We also offer a range of additional services, including bookkeeping, payroll, and business success planning.
What Our Clients Say
We pride ourselves on our exceptional customer service, and our clients have felt the positive impact of working with us. Here's what some of them have said about us:
- "1 Accounts Online has really helped us to set up Haverhill Community Care Ltd in the right way and to ensure that we have strong financial systems in place. Looking after people is a pretty low-tech business, but behind the scenes it's complex."
+ Nathalie Gilder, Director, Haverhill Community Care Ltd
- "The 1 Accounts team is superb, and we've found the transition to Xero a breath of fresh air. We even took our girls out to Thorpe Park last weekend because I didn't have to slave away over the finances."
+ Amanda Williams, Director, KiiWii Clothing and Promotions
- "1 Accounts has really helped us to set up our business and to ensure that we have strong financial systems in place. Paul and the team have been brilliant in terms of their help and guidance."
+ Elaine Carr, Director, FlipFlop Marketing Ltd
Overall Service and Experience
The reviewers praise the company's excellent service, highlighting the friendly, knowledgeable, and approachable nature of the team. They appreciate the personalized attention, guidance, and training provided, which has given them peace of mind and confidence in their financial management.
Expertise and Knowledge
The reviewers are impressed with the team's expertise and knowledge in accounting, tax returns, and financial management. They appreciate the team's ability to explain complex concepts in a clear and concise manner, making it easy for them to understand and make informed decisions.
Responsiveness and Communication
The reviewers praise the team's responsiveness and communication, highlighting their prompt responses to queries, emails, and phone calls. They appreciate the team's proactive approach in resolving issues and providing guidance whenever needed.
Value for Money
The reviewers believe that the services provided by 1Accounts are great value for money, citing the fixed fees and the comprehensive guidance and support received.
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