Your Health, Our Priority - Treating the Cause, Not Just the Symptoms
At Kez's Dry Cleaners, we take pride in being Luton's premier dry cleaners, providing exceptional dry cleaning and laundry services to our valued customers. With a rich history spanning over 45 years, we have built a reputation for ourselves by combining traditional craftsmanship with modern, environmentally friendly technologies and packaging. Our team of skilled professionals is dedicated to providing bespoke solutions for all your garment and household fabric needs.
Our Mission
Our mission is to provide unparalleled service to our customers, while prioritizing the environment and our community. We strive to build long-lasting relationships with our customers, understanding their unique needs and preferences to deliver personalized solutions. We are committed to investing in the latest technologies and eco-friendly practices to minimize our carbon footprint and reduce waste.
Our Services
At Kez's Dry Cleaners, we offer a comprehensive range of services designed to cater to diverse needs and preferences. From everyday laundry and ironing services to specialized care of bespoke garments and delicate fabrics, we have the expertise and knowledge to deliver exceptional results. Our services include:
- Comprehensive laundry services
- Dry cleaning
- Alterations and repairs
- Corporate cleaning services for the airline, hotel, and leisure industries
Our Commitment
We are committed to providing the highest standards of quality, reliability, and customer satisfaction. We understand the importance of prompt service and offer same-day service when required. Our environmentally friendly practices and packaging solutions are designed to minimize waste and reduce our impact on the environment.
Why Choose Us
At Kez's Dry Cleaners, we pride ourselves on our attention to detail, prompt service, and commitment to the environment. Our customers trust us for our expertise, reliability, and dedication to delivering outstanding results. Choose us for your dry cleaning and laundry needs, and experience the difference for yourself.
Overview of Customer Reviews
Exceptional Customer Service
The majority of customers have praised the dry cleaner's exceptional customer service, with many mentioning the friendly and helpful staff. They have been described as professional, polite, and accommodating, going above and beyond to meet customers' needs.
Quality of Service
The quality of the dry cleaning service has been consistently praised, with many customers stating that their clothes are returned looking like new. The service has been described as "first class, " "fantastic, " and "excellent."
Speed and Convenience
Many customers have praised the speed and convenience of the service, with some mentioning that they have received their cleaned clothes back on the same day or within a short timeframe.
Alterations and Repairs
Some customers have praised the dry cleaner's alterations and repair services, mentioning that they have had excellent results with garment alterations and repairs.
Negative Experiences
However, two customers have reported negative experiences, citing poor quality workmanship and poor customer service. One customer reported that their suit was ruined after alterations, and the manager was unhelpful and rude. Another customer reported that their dress was ruined after cleaning, and the staff were uncooperative.
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