Get that new clothes feeling all over again!
At Special Touch, we are Witney's specialist dry cleaners and launderers, serving your needs for over 30 years. We take great pride in being an established and relied upon business operating in the community for over three decades. Our commitment to providing exceptional service has enabled us to build a strong reputation in the area, and we continually invest in the latest technology and advanced cleaning techniques to ensure your visit lives up to your highest expectations.
Our Services
We offer a range of services designed to meet the needs of our customers. Our laundry service includes bed linen, table linen, and shirts, with a special focus on our flat-packed shirt service, ideal for travelers. Our dry cleaning service ensures a quick and efficient turnaround, ideal for keeping you looking sharp and feeling fresh. We also provide specialist services for bridal wear, home furnishings, and alterations and repairs.
Our WetCare Miele Professional Wet Cleaning process is a garment cleaning process based on technology that effectively cleans all garments using a safe, biodegradable detergent. We are also specialists in wedding dress cleaning, with over 25 years of experience. Our wedding dress specialists will ensure your dress is in the best hands.
What Sets Us Apart
We believe there are a number of reasons to choose us over other local dry cleaners. We don't claim to be the cheapest cleaners around, but we certainly believe we are the best. We regularly invest in the latest technology and best chemicals on the market, all with the aim of providing an unrivaled level of service. Our approach is personal, and we have the expertise to deliver specialist services. We are independent, local, and all work is carried out on our premises, enabling us to maintain a consistently high level of finish.
Convenience
We understand the importance of convenience, which is why we have plenty of free parking near our shop, so you can drop off and pick up without worrying about traffic wardens or having to pay extra. We are easily accessible for those living and working in the surrounding area, making us the perfect choice for your laundry and dry cleaning needs.
Overall Experience
The reviews highlight a mix of exceptional service and disappointing experiences at Special Touch dry cleaners.
Quality of Service
Many reviewers praised the high-quality service, efficient turnaround time, and friendly staff. They appreciated the attention to detail, welcoming atmosphere, and professionalism of the team.
Alterations and Pricing
One reviewer had a disappointing experience with alterations, citing a mismatch between the quoted and final prices. However, others praised the quality of alterations and the competitive pricing.
Dry Cleaning Quality
A few reviewers expressed disappointment with the dry cleaning quality, citing damaged or ruined items. On the other hand, many praised the excellent cleaning results, including the handling of delicate or special-care items.
Customer Service
The staff was consistently praised for their friendly, helpful, and professional demeanor. Reviewers appreciated the personal attention, courtesy, and willingness to resolve issues.
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