Website Call now
Website
Call

Come for the hair, stay for the experience

Welcome to the Wigan Oak Hotel, an establishment that perfectly blends comfort, convenience, and charm. Although we are currently closed to guests, we eagerly anticipate welcoming you back soon. Your safety and well-being remain our top priority.

Situated in the heart of Wigan, the Wigan Oak Hotel is easily accessible from major motorways, including the M61, M62, and M6. Travellers arriving by train can reach our hotel within five minutes of disembarking at Wigan, North Western Railway Station, and Manchester Airport is a mere 25 miles away. Our location provides guests with the unique advantage of being in close proximity to an array of intriguing local attractions.

Accommodations

Unwind in one of our generously-appointed rooms, all of which are replete with en-suite bath and shower facilities, flat-screen TVs, complimentary tea and coffee making facilities, hairdryers, and free Wi-Fi. Our thoughtful amenities are designed to ensure a restful and enjoyable stay. Guests can additionally benefit from free parking, subject to registration at reception, and a mobile application that provides valuable information during their visit.

Dining

Our dining options offer an exquisite fusion of flavours and ambience. The restaurant presents an extensive a la carte menu for dinner, catering to a multitude of tastes. Additionally, the hotel bar offers an assortment of hot and cold snacks, available in the bar and lounge areas. Commence each day with our sumptuous English buffet-style breakfast, complete with fresh coffee and a selection of speciality teas.

Weddings

Your wedding day is more than just a setting - it's a collection of memories, created with loved ones. Allow us to assist you in organising your special day, ensuring that every element unfolds exactly as you envision. Our professional wedding planners will meticulously orchestrate your event, with packages tailored to suit your needs and desires. Discover our customisable banqueting rooms, comprehensive wedding packages, and the enchanting Wigan Oak Gallery.

Conferences

The Wigan Oak Hotel offers unrivalled flexibility in planning and budgeting for your next conference. Our adaptable rooms cater to a broad range of configurations, equipped to accommodate groups of varying sizes. From intimate meetings of two attendees to expansive events for 160 individuals, we are poised to exceed expectations with our business services and conference facilities.

Commitment to Accessibility

Our unwavering commitment to inclusiveness ensures that we provide reasonable accommodation for individuals with disabilities. If you require any specific assistance or have questions regarding accessibility, we encourage you to contact us.

We look forward to welcoming you back to the Wigan Oak Hotel. In the meantime, please stay safe and well.

Reviews
Positive: The hotel's staff and ambience were widely praised, with many reviewers commending their friendly and helpful nature.
Negative: The hotel's food and facilities received mixed reviews, with some reviewers experiencing poor service, subpar food, and issues with the rooms and bathrooms.

Hotel Experience

Ambience and Staff

The hotel's ambience was praised by several reviewers, with comments such as "beautiful and nice place", "amazing environment", and "huge thanks to all the staff and teams". Many reviewers also commended the hotel's staff, highlighting their friendly and helpful nature. Specific staff members were mentioned, such as Jade, who brought food to a guest's door and provided jugs of cold water, and Melanie, who was described as "very friendly" and "lovely".

Food and Drink

The hotel's food received mixed reviews. Some reviewers enjoyed their meals, with one comment stating that the "menu and the food was superb". However, others were less impressed, with comments such as "food is sub par at best", "vile", and "undrinkable" coffee and tea.

Rooms and Facilities

The hotel's rooms were described as "large" and "neat", with some reviewers praising the cleanliness and quality of the furniture. However, others mentioned issues such as dated decor, pubic hair in the bed, and a burnt carpet. The bathrooms were also mentioned, with some reviewers commenting on the good shape and cleanliness, while others noted issues such as cracked toilet bowls and faulty taps.

Value for Money

Some reviewers felt that the hotel offered good value for money, with one comment stating that "price-wise, it was a great choice". However, others felt that the hotel needed improvement in certain areas, such as the food and facilities.

Issues and Complaints

Several reviewers mentioned issues and complaints during their stay, including the lack of till receipts, subpar food, and poor service from some staff members. One reviewer was particularly unhappy with their experience, stating that the hotel had "vile" food and pubic hair in the bed.

Review Mercure Wigan Oak Hotel

Be the first to review Mercure Wigan Oak Hotel.

Write a Review