Business Details
45 Years
experience
Your Trusted Vending Partner in East Anglia
Established in 1981, Norfolk Vending and Catering Services (NVCS) has built a reputation for delivering premium coffee and vending solutions across East Anglia. With our headquarters in Norwich and depots in Peterborough and Sudbury, we combine local expertise with nationwide capabilities through partnerships like The Cover Group. Our ISO 9001 and ISO 14001 certifications underscore our commitment to quality and sustainability, while accreditations from the Automatic Vending Association and SafeContractor ensure adherence to rigorous industry standards. We offer a comprehensive range of services, including vending machine supply, maintenance, and financing, alongside in-house roasted coffee and fresh food production.Our team of trained engineers and route operators provides rapid technical support, daily restocking, and tailored site surveys to meet diverse client needs. Sustainability is central to our operations, evidenced by solar energy adoption, waste reduction initiatives, and ethical product sourcing. With decades of experience and a focus on innovation, we serve businesses of all sizes, prioritising reliability, transparency, and customer satisfaction.
Services
Commercial Coffee Machines
Vending Machines
Vending Supplies
Catering Services
Finance Options
Maintenance Agreements
Water Dispensers
Fresh Food Delivery
Details
- Year established: 1981
Highlights and features
- We have over 40 years of experience in vending and catering services.
- Our ISO 9001 and ISO 14001 certifications ensure quality and sustainability.
- We provide rapid technical support with manufacturer-trained engineers.
- Our flexible finance options include leases, rentals, and BevPlan agreements.
- We source products ethically, including Rainforest Alliance certified coffee.
Associations and certifications
- ISO 9001
- ISO 14001
- Automatic Vending Association
- SafeContractor
- TUCO
- Buy Local Norfolk
- Proudly Norfolk Food & Drink
What people say
Attentive and informative
Brilliant installation support
Professional training
Speedy service calls
Reliable ingredient supply
Services
Commercial Coffee Machines
We supply and maintain commercial coffee machines, including bean-to-cup, espresso, and instant models. Our in-house roastery ensures fresh, ethically sourced coffee tailored to business needs. With nationwide service coverage, we offer installation, repairs, and maintenance by certified engineers.
Vending Machines
Our vending machines dispense hot drinks, cold beverages, snacks, and fresh food. Options include refurbished units, touch-free technology, and cashless payments. We provide full-service management, including restocking, cleaning, and 24/7 technical support.
Vending Supplies
We supply consumables like coffee, teas, snacks, and allergen-friendly products. Our range includes healthy options low in sugar and artificial additives. Orders can be placed via our NVCS Direct App for quick delivery.
Maintenance Agreements
Our maintenance agreements cover parts, labour, and emergency repairs. Manufacturer-trained engineers offer rapid response times, with optional annual service plans. Preventative maintenance ensures minimal downtime for critical equipment.
Finance Options
Flexible financing includes leases, rentals, and BevPlan agreements where machines are supplied free with ingredient purchases. Tailored terms suit businesses of all sizes, with transparent pricing and no hidden fees.
Questions
What types of vending machines do you offer?
We supply hot drinks, cold beverages, snacks, food, and combination machines, including refurbished and cashless payment options.
Do you provide maintenance services?
Yes, we offer comprehensive maintenance agreements with rapid engineer response times and annual service plans.
Are your products ethically sourced?
We stock Fairtrade, Rainforest Alliance certified, and locally sourced products, including our in-house roasted coffee.
What financing options are available?
Options include leases, rentals, and BevPlan agreements where machines are free with ingredient purchases.
How can customers report issues?
Use our free NVCS Direct App to report faults or request refunds instantly via QR code scanning.
