Individually tailored care for a better quality of life
Colville Care has been caring for the elderly for over 40 years. As a family-run business, we pride ourselves on providing individualised care in a supportive and friendly environment. We believe in maximising the independence and dignity of our clients, while maintaining a high standard of medical care.
Our Expertise
Our experienced team of nurses and care assistants offer a comprehensive range of services to meet the diverse needs of our residents. We provide:
Comprehensive Care
- Respite care for short-term stays
- Long-term care for clients with chronic conditions
- Rehabilitation for those recovering from illness or injury
- Post-operative care
- Palliative care for those nearing the end of life
Individualised Attention
- Each client receives a comprehensive care plan tailored to their unique needs and preferences.
- Our dedicated staff get to know our residents as individuals, fostering strong relationships and offering compassionate care.
- Our smaller homes ensure that Matrons can personally oversee the care of each client.
Exceptional Facilities
- All our homes boast modern facilities designed to enhance comfort and well-being.
- Our rooms offer a range of home comforts, including wireless internet and flatscreen TVs.
- We have also invested in specialist equipment such as airwave mattresses, profiling beds, and reclining baths to ensure the highest levels of comfort and safety.
Empowering Independence
- We encourage residents to maintain their independence and social connections through regular outings, activities, and community involvement.
- We respect each client's privacy and dignity, empowering them to make informed decisions about their care.
Joining Colville Care
If you are seeking high-quality care in a supportive and compassionate environment, look no further than Colville Care. Contact us today to learn more about our services and how we can support you or your loved one.
Standards andServices
The majority of the reviewers were not impressed with the care home's standards and services. Some reviewers mentioned a lack of staff, with one saying that they had to wait for hours for a nurse to respond to a call for help. Others reported seeing little to no staff at reception, and one reviewer mentioned that the staff did not seem to care about the residents.
Cleanliness and Hygiene
Some reviewers praised the cleanliness and hygiene of the care home, with one saying that it was "clean and tidy everywhere". However, another reviewer mentioned that the home smelt of urine.
Food and Drink
The quality of food and drink served at the care home was a major issue for many reviewers. One reviewer described the food as looking like "mushed baked beans" and not fresh vegetables or meat. Another reviewer said that their family member was not given any food or beakers during their stay.
Assessment and Conclusion
Overall, the reviews suggest that Kite Hill care home has room for improvement in terms of staff availability, cleanliness, and food quality. While a few reviewers praised the care home's friendly atmosphere and staff, others had very negative experiences.
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