Trustworthy Electrical Solutions for a Brighter Tomorrow
At Stourbridge Driveways and Paving, we are a local company that prioritizes customer satisfaction above all else. Our business thrives on the recommendations of our past customers, who are thrilled with the quality of our work and the prices we charge. We understand that our customers have concerns about the quality of our work, which is why we offer a free 5-year guarantee on all our projects. We believe in doing things right the first time, and we're committed to delivering top-quality results that exceed your expectations.
Our Services
We offer a wide range of services to enhance the value and appearance of your property. Our services include block paving driveways, block paving patios, driveway paving, concrete driveways, tarmac driveways, patio paving, garden patios, paths, and some landscaping services. Whether you're looking to create a stunning outdoor space or improve the functionality of your driveway, we have the expertise and resources to bring your vision to life.
What Sets Us Apart
We take pride in being different from the typical contractors you see on TV or in the press. We don't employ pushy salesmen, and we never ask for payment until the job is fully completed to your satisfaction. We provide a written, fixed-price quotation, and we guarantee that the price we quote is the price you pay. We also offer a 14-day cooling-off period, giving you peace of mind in case you change your mind about the project.
Our Commitment to You
We are committed to delivering exceptional results that meet your expectations. We believe in doing things right the first time, and we're dedicated to providing top-quality workmanship and materials. We're not out to make a profit by overpricing our services; instead, we focus on providing fair prices that reflect the value we bring to your property.
Overall Experience
The reviews highlight a mixed bag of experiences with the company, ranging from extremely dissatisfied to very pleased.
Quality of Work
The quality of work is a major concern, with one reviewer experiencing issues with the brickwork, which lifted after only three months, and the mortar between joints being like dust.
Customer Service
Customer service is another area of concern, with one reviewer experiencing poor responsiveness, including failed promises to show up on agreed dates and a lack of communication.
Positive Experiences
However, others have had positive experiences with the company, praising the professionalism and patience of certain staff members, such as James and Sue, and the quality of work done by John and his team.
Value for Money
The value for money offered by the company is also a divisive issue, with one reviewer feeling that the service was good value, while another reviewer's experience suggests that the quality of work may not be worth the cost.
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