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Business Details
23 Years
experience
Your Destination for Exceptional Dining & Stay in Yeovil
We are Jon and Sarah Palmer, the dedicated owners of Pen Mill Hotel, a cherished establishment we have personally managed for 21 years. Our journey began in 2003 when we transformed a popular music venue into one of Yeovils most celebrated dining destinations, complemented by exceptional accommodation. Our commitment to quality is unwavering, from sourcing local ingredients to ensuring every dish meets our exacting standards. With a team that includes our son Harry, Head Chef with 15 years of experience, and Tim, a loyal employee of a decade, we blend family values with professional excellence. Our kitchen staff boast over 70 years of combined experience, ensuring every meal is crafted with care. We prioritise customer satisfaction, offering attentive service and a welcoming atmosphere where even our Golden Retriever, George, adds to the homely feel.

Recognised as Taste of the West Gold winners for food and Silver winners for accommodation, we take pride in supporting local businesses and maintaining high hygiene standards. Our menus cater to diverse dietary needs, including gluten-free, vegetarian, and vegan options, while our dog-friendly policy ensures no family member is left behind. Located just outside Yeovil in Somerset, we provide a perfect blend of countryside tranquillity and accessible convenience. Whether you visit for a meal, a stay, or a special occasion, Pen Mill Hotel promises an unforgettable experience rooted in tradition, quality, and genuine hospitality.
Services
Restaurant Accommodation Bar Gift Vouchers Christmas Parties Dining Reservations Local Supplier Partnerships Allergy-Friendly Menus Dog-Friendly Facilities Event Bookings
Details
  • Year established: 2003
Highlights and features
  • We offer 21 years of experience in hospitality with a family-run ethos.
  • Our kitchen team boasts over 70 years of combined experience.
  • Award-winning food and accommodation (Taste of the West Gold/Silver).
  • Three generations of our family work here, ensuring personal care.
  • Dog-friendly with locally sourced, high-quality ingredients.
Associations and certifications
  • Taste of the West
What people say
Great Food Beautiful Rooms Fantastic Customer Service Dog-Friendly Award-Winning Cuisine
Services
Restaurant
Our restaurant serves high-quality British pub fare, crafted from locally sourced ingredients. The menu features gluten-free, vegetarian, and vegan options, with dishes like the Traditional Somerset Full English and Sunday Carvery. With over 70 years of combined kitchen experience, our team ensures every meal meets exacting standards.
Accommodation
We offer comfortable, dog-friendly hotel rooms with premium amenities, including handmade British beds and powerful showers. Rooms include free high-speed Wi-Fi, Smart TVs, and a complimentary Somerset breakfast. A half-price gym pass is available for guests.
Bar
Our bar provides premium wines, gins, vodkas, craft beers, and soft drinks, served in appropriate glassware. We use biodegradable straws and focus on quality, ensuring every drink is presented as intended. Local ales and seasonal specials are also available.
Gift Vouchers
Gift vouchers are available for food, drinks, and accommodation. They make ideal presents for special occasions, offering flexibility for recipients to enjoy our restaurant, stay in our hotel, or experience our Christmas parties.
Christmas Parties
We host Christmas parties with themed menus and private bookings. The venue offers a festive atmosphere, with options for group dining and seasonal celebrations. Bookings are available until mid-January, with special packages for large groups.
People
Jon Palmer
Co-Owner & Former Front of House Manager
Jon co-owns Pen Mill Hotel with Sarah, overseeing front-of-house operations for 20 years. He prioritises customer service and has mentored staff like Tim, ensuring a welcoming atmosphere. He is now gradually passing responsibilities to the next generation.
Sarah Palmer
Co-Owner & Former Head Chef
Sarah co-owns Pen Mill Hotel and led the kitchen for 20 years, training chefs and maintaining high culinary standards. She now mentors her son Harry, ensuring continuity in food quality and service excellence.
Harry Palmer
Head Chef & Co-General Manager
Harry, Jon and Sarahs son, is Head Chef with 15 years of experience. He leads the kitchen team, blending traditional cooking with fresh ideas. As Co-General Manager, he ensures operational excellence across dining and accommodation.
Tim
Co-General Manager
Tim has worked at Pen Mill Hotel for a decade, progressing from a teenage employee to Co-General Manager. He oversees front-of-house operations, embodying the businesss values of loyalty and dedication to customer satisfaction.
Auntie Chris
Housekeeper
Auntie Chris maintains the hotels spotless cleanliness as head housekeeper. Part of the three-generation family team, she ensures rooms and public areas meet the high standards expected by guests.
Questions
How can I book a table or room at Pen Mill?
Book online via our website or call 01935 423 081. For last-minute reservations, direct contact is recommended.
What dietary options are available?
We offer gluten-free, vegetarian, and vegan menus, with 75% of dishes available gluten-free.
Is Pen Mill dog-friendly?
Yes, we welcome well-behaved dogs in the bar and accommodation areas for a £10 charge per stay.
What awards has Pen Mill won?
We are Taste of the West Gold winners for food and Silver winners for accommodation.
Are gift vouchers available?
Yes, vouchers can be purchased for food, drinks, or accommodation via our website.
What are the parking and gym facilities?
Free parking is available, and guests get half-price access to Nuffield Gym nearby.