Trust us to keep your home safe and secure
At MY Locksmith Solutions, we pride ourselves on being a trusted and reliable locksmith service provider in Hampshire and the surrounding areas. With over 20 years of electrical and mechanical engineering experience, our founder Mark Young, an ex-serviceman, established the company in 2012 after leaving the British Army. Mark is an NCFE qualified locksmith, trained at A1 Safe and Secure, CRB checked, Checkatrade registered, and approved under the Trading Standards 'Buy with Confidence' scheme.
We take pride in our comprehensive locksmithing skills, including lock picking, lock installation, repair, and upgrades, locks in uPVC and wooden doors, supplying and fitting replacement double glazing units, replacing window handles and hinges, and repairing cosmetic scratches. Our priority is to ensure our customers' homes are safe and protected, which is why we provide a 24/7 emergency lockout service.
Our Services
At MY Locksmith Solutions, we offer a wide range of services to cater to our customers' needs. Our locksmith services include lock installations, replacement locks, insurance upgrades, and lock-outs. We also provide glazing services, including uPVC repairs and upgrades, double glazing installation, and window and door maintenance. In addition, we offer a garage door break-in repair service to ensure our customers' homes are secure after a break-in.
Why Choose Us?
We understand that having your home broken into is a traumatic experience, which is why we pride ourselves on making Hampshire homes safe and secure after they have been burglarized. Our customers can trust us to handle their security needs with professionalism and expertise. We are a local and independent business, and our reputation is built on our commitment to providing excellent service and customer satisfaction.
Our Commitment
Our commitment to our customers is to provide a prompt, reliable, and professional service. We strive to build long-term relationships with our customers, and our focus is on ensuring their homes are safe and secure. We are dedicated to providing the highest level of service, and our customers can trust us to handle their security needs with confidence.
Overview of Reviews
The reviews are overwhelmingly positive, with all customers giving 5-star ratings. The reviews highlight the excellent service provided by Mark, the owner of My Locksmith Solutions.
Reliability and Trustworthiness
Multiple reviewers praised Mark's reliability, trustworthiness, and professionalism. He is described as "100% trustworthy, reliable and a pleasure to have in the house" and "a lovely chap who did a great job". Customers appreciate his prompt responses to messages, punctuality, and ability to explain work clearly.
Quality of Work
The quality of Mark's work is consistently high, with reviewers praising his efficiency, attention to detail, and ability to solve problems quickly and efficiently. He is commended for his workmanship, with one customer stating that "he takes the time to explain all options and go through pricing with you and always does a great job".
Customer Service
Mark's excellent customer service is a common theme throughout the reviews. He is described as "friendly and professional", "courteous", and "polite". Customers appreciate his willingness to work around their schedules and his prompt communication.
Additional Services
Some reviewers mentioned that Mark provided additional services beyond their initial request, such as offering security and maintenance advice or identifying and fixing additional problems with their doors and windows.
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