Your perfect drive, every time
Who we are
Nene Vale Motor Company Ltd is a trusted and established used car dealer in Bugbrooke, Northampton. We take pride in offering a diverse selection of quality used vehicles at competitive prices, alongside exceptional customer service.
Our passion
Our team is passionate about cars and dedicated to finding the perfect vehicle for every customer. We understand the importance of making the car-buying process smooth and enjoyable, which is why we offer a relaxed and transparent approach to every transaction.
What we offer
- Extensive range of vehicles: Choose from a diverse selection of cars, vans, and SUVs to suit all budgets and lifestyles.
- Competitive pricing: We offer attractive prices for our vehicles, with options to suit any financial situation.
- Quality assurance: Every vehicle undergoes a thorough mechanical inspection and comes with a minimum of 6 months MOT and service.
- Finance and part exchange options: Get competitive finance plans and trade-in options to make your purchase even more affordable.
- Exceptional customer service: Our friendly and knowledgeable staff are committed to providing you with a seamless and enjoyable car-buying experience.
Our mission
Our goal is to build lasting relationships with our customers. We achieve this by:
- Offering a wide range of high-quality vehicles.
- Providing exceptional customer service.
- Maintaining transparency throughout the entire process.
- Delivering exceptional value for money.
Come visit us today and discover the Nene Vale difference!
Overview of Customer Reviews
General Feedback
The majority of customers have reported an excellent experience with the car dealership, praising the staff for their helpfulness, professionalism, and willingness to go above and beyond to meet their needs.
Positive Aspects
Staff Performance
Many customers have praised the staff for their exceptional service, citing examples of staff members such as Sharon, Rob, Danny, and others who have provided personalized attention, answered questions, and ensured a smooth purchasing process.
Competitive Pricing
Several reviewers have mentioned that the dealership offered competitive pricing, both in terms of the car purchase and part-exchange deals.
After-Sales Service
Some customers have praised the dealership's after-sales service, mentioning that they were kept updated throughout the process and received follow-up calls to ensure they were satisfied with their purchase.
Negative Aspects
Customer Service Issues
A few customers have reported negative experiences with the staff, citing examples of rudeness, lack of interest, and unprofessional behavior.
Vehicle Preparation
Some customers have reported issues with the preparation of their vehicles, including cleanliness and mechanical problems.
Communication Breakdowns
A few reviewers have mentioned that they experienced communication breakdowns, including changes to agreements and discrepancies in warranty terms.
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