Delivering Expertise, Building Relationships, Creating Solutions
Williams Shipping is a renowned marine and logistics expert with a rich history dating back to 1894. Our team of experienced professionals has been providing top-notch services to various industries, including shipping, oil and gas, marine, renewables, and inland waterways. With a strong commitment to innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses seeking reliable and efficient logistics solutions.
Our History
Our journey began over 125 years ago, and since then, we have been continuously evolving to meet the changing needs of our clients. From humble beginnings to our current status as a leading marine and logistics service provider, we have remained dedicated to our core values of quality, safety, and customer satisfaction. Today, we are proud to have a diverse portfolio of services that cater to the unique requirements of our clients.
Our Services
At Williams Shipping, we offer a comprehensive range of services designed to streamline your logistics operations. Our marine services include vessel charter, marine equipment hire, and port services. We also provide logistics services such as abnormal loads, cargo handling, crane vehicles, emergency response, haulage, international haulage, project moves, and storage and warehousing. Additionally, we offer marine lubricants from ExxonMobil and Castrol, as well as shipping containers for hire and sale, along with site accommodation solutions.
Our Team
Our team is our greatest asset, and we are proud to have a talented and dedicated group of professionals who are passionate about delivering exceptional service. From our management team to our marine, logistics, and lubricants teams, every individual plays a vital role in ensuring that our clients receive the best possible experience. We believe in investing in our people and providing them with ongoing training and development opportunities to enhance their skills and knowledge.
Shipping Timeliness and Reliability
The majority of reviewers have expressed concerns about the shipping company's timeliness and reliability. Several reviewers have experienced delays in receiving their barrels, with some taking up to two months to arrive. This has led to disappointment and frustration, particularly during the holiday season.
Poor Customer Service
Many reviewers have also criticized the company's customer service, describing it as "appalling" and unhelpful. Some have reported being given the "runaround" when trying to resolve issues with their shipments, and others have been met with hostility when trying to inquire about their packages.
Organizational Issues
Several reviewers have pointed to organizational problems within the company, citing mistakes such as shipping barrels to the wrong country and failing to communicate with customers about issues with their shipments.
Loyalty and Trust
Some reviewers have expressed a lack of trust in the company, stating that they would not use their services again and warning others to avoid them.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with the company, including timely delivery of their barrels and good communication.
Be the first to review Williams Shipping.
Write a Review
