Trust us to keep you warm and comfortable all year round
At Plumbtastic, we pride ourselves on offering a personal and professional service as a family-run business. Our engineers turn up on time, wearing company uniform, driving one of our company vans and are always happy to show their company I.D. badge. Work is always carried out to the highest standard and our engineers are highly experienced and qualified in their respective trades.
Our Services
We offer a comprehensive range of services, including plumbing, boilers, renewable energy, underfloor heating, servicing, and breakdowns. Our team of experts is dedicated to providing the highest quality of workmanship and customer service. We understand the importance of responding quickly to emergencies, which is why we offer a 24/7 emergency service to ensure that your plumbing and heating needs are met promptly.
Our Expertise
As Worcester Accredited Engineers, we are trained to the highest standard required to meet this accreditation. This enables us to offer fantastic deals on Worcester products along with guarantees of up to 11 years for your peace of mind. We are also Gas Safe and OFTEC registered, ensuring that our engineers are qualified to work on all aspects of plumbing and heating.
Our Mission
At Plumbtastic, our mission is to provide value for money, do the right job at the right price, and at a time that suits our customers. We strive to answer any questions relating to our services and if unable to answer a question, we will always try to find the answer or direct you to someone who can. Our aim is to provide the best possible service to our customers, and we hope that once you've used Plumbtastic, you'll become a 'Plumbtastic customer for life'.
Meet the Team
Our team is comprised of highly experienced and qualified engineers, including Keith Humphreys, our company director and a time-served plumbing and heating engineer with over 20 years of experience. Michelle Humphreys, our company director and office manager, has been by Keith's side since the start of Plumbtastic in 2007. Our senior plumbing and heating engineer, Adam Breakspear, has over 18 years of experience in the natural gas, L.P.G, and oil industry. We also have a team of skilled engineers, including Matthew Hosking and Tom Humphreys, who are all dedicated to providing the highest level of service to our customers.
Overall Experience
The reviews suggest that Plumbtastic has provided excellent service to most of their customers, with many praising the company's efficiency, knowledge, and friendly staff.
Positive Experiences
Many customers have reported positive experiences with Plumbtastic, highlighting the company's ability to provide quick and efficient service, knowledgeable and polite staff, and professional workmanship.
Highly Recommended
Several customers have highly recommended Plumbtastic, citing the company's friendly and helpful staff, efficient service, and high-quality workmanship.
Issues with Communication and Workmanship
However, a few customers have reported negative experiences with Plumbtastic, citing poor communication, delays, and subpar workmanship.
Disputes over Pricing
Some customers have also reported disputes over pricing, with one customer claiming that the company significantly exceeded the estimated cost of a project.
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