At Country Court Care Home, we are dedicated to providing a warm, welcoming, and supportive environment for our elderly residents. Our care home is designed to provide a comfortable and secure living space, where our residents can enjoy their golden years with dignity and respect.
Our History
Established in 1995, our care home was built with the goal of providing a safe, comfortable, and supportive environment for our residents. Our team of highly trained and dedicated staff are committed to providing exceptional care and support to our residents, ensuring they receive the best possible care and attention.
Our Services
We offer a range of services and facilities to cater to the unique needs of our residents. Our rooms are tastefully decorated and furnished, with en-suite facilities, TV points, and comfortable furnishings. We also offer a range of activities and entertainment options, including social functions, bingo, gardening, and handicraft sessions. Our residents can enjoy our beautifully maintained courtyard garden, and we also provide a regular newsletter and chaplaincy visits.
Our Care Approach
At Country Court Care Home, we believe in providing person-centered care that respects the dignity and independence of our residents. We encourage our residents to participate in various activities and make their own choices, while also providing support and assistance when needed. Our staff are trained to provide compassionate care, and we strive to create a warm and welcoming atmosphere that feels like home.
Our Facilities
Our care home offers a range of facilities, including:
- 34 single rooms with en-suite facilities
- Spacious television lounge with adjoining dining room
- Conservatory and quiet lounge
- Wheelchair access throughout the home and grounds
- Specialized 'Parker' premier tilt bath, bath with motorized bath lifting aid, portable hoist, and various moving and handling aids
- Laundry service
- Entertainment and social activities
- Library and newsletter
- Chaplaincy visits
- Post box collection daily
- Private phone lines and Wi-Fi available throughout the home
- Car parking facilities within the grounds
Our Team
Our team of highly trained and dedicated staff are committed to providing exceptional care and support to our residents. We believe in continuous training and development, and our staff are encouraged to study and obtain National Vocational Qualifications to ensure they provide the best possible care.
Overall Experience
The reviewers have expressed mixed opinions about their experience with the care home. While some have praised the staff, others have reported issues with communication, management, and cleanliness.
Staff and Management
The staff at the care home have received both positive and negative feedback. Some reviewers have found them to be nice and helpful, while others have encountered rude and uncooperative managers.
Communication
One reviewer had a difficult time getting in touch with their loved one, despite repeated calls and requests. They were eventually able to speak with their family member but only after persistent efforts.
Cleanliness
One reviewer has raised concerns about the cleanliness of the care home, suggesting that it is not up to par despite the number of hours allocated for cleaning. They have also questioned the accuracy of the work done book.
COVID-19 Measures
One reviewer has noted that the care home's COVID-19 protocols have caused disruption, making the facility appear dated.
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