Your Preferred Partner in Property
RB Steel & Co. has been providing seamless removals, transportation, and storage solutions throughout the UK and internationally for over 60 years. Based in Helensburgh, we're a trusted local company renowned for our expertise and commitment to customer satisfaction.
1. Executive Removals
Moving overseas comes with its own unique challenges. We understand the meticulous planning and attention to detail required for a smooth and successful relocation. Our experienced team can handle all aspects of your move, from packing and transportation to customs clearance and delivery to your new destination.
2. Self Storage
Need temporary storage during your move or for various life events? We offer secure and convenient self-storage facilities equipped with a variety of storage units to fit your needs.
3. Trade & Agent Services
We provide comprehensive B2B and trade mover services, combining expertise in transport management, customs clearance, and destination handling to ensure your international cargo reaches its destination efficiently and securely.
4. Domestic Removals
Whether you're moving within the UK or across town, our team will handle your possessions with the utmost care and professionalism. We offer flexible moving options to cater to your individual needs.
About Us
RB Steel & Co. was founded in 1959 by Robert Steel and has since grown into a leading provider of removals, warehousing and transportation solutions within the UK and beyond. We're committed to providing our clients with:
- Quality: Utilizing the best equipment and materials to ensure the safe and secure handling of your belongings.
- Efficiency: Delivering services on time and within budget.
- Transparency: Providing clear communication and regular updates throughout the process.
- Customer Focus: Treating every client with respect and personalized attention.
Our Vision
Our vision is to be the trusted partner for all your relocation and transportation needs, empowering our clients to move effortlessly and efficiently across borders and continents.
Overall Experience
The reviews provided convey a mixed opinion about RB Steel's services. While some customers have had a positive experience, others have faced issues with the company.
Positive Aspects
- Efficient and Professional Service: Several customers have praised RB Steel's efficient and professional service, highlighting their timeliness, politeness, and attention to detail.
- Good Communication: Some reviewers have appreciated the good communication they received from the company, including regular updates and friendly responses to their queries.
- High-Quality Packaging: A few customers have commended RB Steel's packaging skills, stating that their belongings were well-protected and arrived in good condition.
Negative Aspects
- Lost or Damaged Items: Several customers have reported issues with lost or damaged items during the moving process, which has led to frustration and disappointment.
- Poor Communication and Customer Service: Some reviewers have criticized RB Steel's communication and customer service, citing unresponsive staff, confusing information, and unhelpful attitudes.
- Disputes and Threats: A few customers have reported disputes with the company, including threatening emails and denial of access to their belongings.
Mixed Reviews
- Accessibility and Limited Hours: One customer has mentioned that RB Steel's limited hours of operation (Monday to Friday, 9-4:45) can be inconvenient.
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