Delivering quality creative and commercial success
At Clarion Cars, we're a family-run business that has been providing customers with uncommonly friendly and honest service for over 41 years. Based in Worthing, West Sussex, we offer a comprehensive range of services, including buying, selling, servicing, and sourcing of new and used cars. Our experienced and knowledgeable staff are dedicated to providing exceptional customer service, ensuring that our customers receive the best possible care and attention.
Our Services
We're proud to be an established KGM/SsangYong sales and service main agent in the South, and we've quickly grown to deliver our incredible knowledge and deals to customers across the UK with our national delivery service. In addition to KGM/SsangYong, our staff have specialist knowledge of the VW Group (Skoda, VW, Audi, Seat), and with over 100 years of collective knowledge, we can assure that no problem is too big or too small on any make of car.
Our value for money has also won us acclaim with our customers, and we have one of the lowest labour rates in the Worthing area. Our sales stock is checked against competitors nationwide to guarantee value, and we can also provide all the usual dealer facilities, including competitive finance, part exchanges, and on-site parking.
Why Choose Us?
At Clarion Cars, we're committed to providing our customers with an exceptional car buying experience. We pride ourselves on our transparency, honesty, and integrity, and we strive to build long-term relationships with our customers. Our experienced staff are always happy to answer any questions you may have, and we're dedicated to ensuring that you find the perfect car to suit your needs and budget.
Meet the Team
Our team is led by Dealer Principal Tom Ogden, who has over 20 years of experience in the industry. Our Office Manager, Dru Phillips, is always happy to help with any query, and our Book-keeper, Terry Peters, is the master of our financial affairs. Together, we're dedicated to providing our customers with an unbeatable car buying experience.
Poor Customer Service and Unreliable Business Practices
Several reviewers have expressed extreme dissatisfaction with their experience at Clarion Cars. George Newlands, a 1-star reviewer, claims that Tom, a representative at the showroom, is untrustworthy and fabricated a story to avoid delivering a car. Paul Gape, another 1-star reviewer, shares a similar experience, stating that Tom failed to deliver a car and was unresponsive to queries.
Confusing and Inaccurate Reviews
M. and Nigel Brewster have responded to another reviewer's review, defending their own experience with Clarion Cars. M. accuses the reviewer of writing a fake review, while Nigel Brewster claims that his dealings with Clarion Cars, including his interactions with Tom, were excellent.
Positive Reviews Amidst the Negativity
However, several reviewers have praised Clarion Cars for their excellent customer service, competitive prices, and helpful sales staff. T. D., Anthony Armstrong Tony, Stuart Jordan, Rebecca Deller, and Damian W. all gave Clarion Cars 5-star reviews, commending their professionalism, attentiveness, and willingness to go the extra mile.
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