Better Services, Better Prices, Better Safety
About Our Vision
When Collins White first started importing tiles over a decade ago, our mission was clear: to provide exceptional quality tiles coupled with outstanding customer service. This unwavering commitment has remained at the heart of our success. Today, we stand as a leading importer and distributor of premium porcelain and ceramic tiles in the UK, recognized for our unparalleled selection and bespoke approach.
Our Expertise
Drawing on decades of experience in the tile industry, our skilled team offers comprehensive expertise in:
- Sourcing and selecting the finest porcelain and ceramic tiles from renowned manufacturers across Europe
- Understanding and advising on tile applications for various projects
- Providing technical support and guidance on tile selection and installation
- Managing inventory and ensuring timely delivery of materials
Our Approach
Every project is treated with meticulous attention and personalized care. We collaborate closely with architects, designers, and developers to understand their vision and deliver tailor-made solutions that exceed expectations. Our collaborative approach, coupled with our extensive industry knowledge, ensures that every project is a success.
Our Commitment
Beyond supplying exceptional tiles, we pride ourselves on fostering lasting partnerships with our clients. We prioritize open communication, transparency, and a seamless customer experience throughout the entire process. Our dedication to exceptional service, backed by our unwavering passion for tiles, sets us apart and has earned us the trust of countless clients.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our business practices.
- Passion: We are driven by a genuine love for tiles and a commitment to delivering unique and beautiful designs.
- Innovation: We continuously explore new trends and technologies to offer our clients the latest and most innovative products.
- Customer Centricity: Our clients are at the heart of everything we do. We prioritize their needs and aspirations with unwavering dedication.
Overall Experience
The majority of customers have had a positive experience with Collins White, praising the company's professionalism, punctuality, and helpful staff.
Service
The service provided by Collins White has been highly commended, with customers highlighting the friendly and knowledgeable staff, willingness to help, and efficient problem-solving.
Product Range
The selection of tiles and equipment has been described as great, with customers appreciating the variety of options available.
Showroom
The showroom has been praised for its wonderful atmosphere, with customers enjoying the extensive range of tiles on display.
Negative Experience
One customer had a negative experience, feeling that their honesty was not appreciated when they reported an over-delivery of tiles, and that the company did not respond with gratitude or offer any compensation.
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