Forward Thinking Precision Engineering Solutions
Experienced Pest Control Solutions for Homes & Businesses
Pest Express stands as a trusted name in pest control throughout Lincolnshire, East Anglia, Worcestershire, North West England, and the East Midlands. Founded by experienced environmental health professionals, Paul and Isabel Toplass, we prioritize safe and effective pest management solutions for both homes and businesses.
Our Expertise
We offer comprehensive pest control services, tackling a diverse range of unwelcome visitors, including:
- Rodents: Mice, rats, squirrels, moles
- Insects: Ants, bed bugs, fleas, mosquitoes, wasps, bees, cluster flies, carpet beetles, clothes moths
- Pigeons & Birds: Pigeons, sea gulls, other birds
- Mammals: Foxes, rabbits
A Tailored Approach
Our highly trained technicians will arrive promptly to assess your specific situation and recommend a customized solution. We utilize environmentally friendly products whenever possible and prioritize humane methods of control.
Quality & Transparency
At Pest Express, we believe in open communication and transparency. We provide:
- Fixed cost pricing, with no hidden charges
- CRB-checked and highly trained technicians
- Free pest prevention surveys and advice with every treatment
- A comprehensive guarantee on our services
Our Values
Our mission is to provide:
- Professionalism: We maintain the highest standards of conduct and efficacy in all our work.
- Integrity: We stand by our values and offer ethical solutions that prioritize health and safety.
- Clients first: We prioritize your concerns and provide personalized solutions with open communication and transparency.
Join us in creating a pest-free environment for your home or business!
Company Performance
The overall performance of the company is marred by unprofessionalism, poor customer service, and ineffective treatment outcomes.
Unprofessionalism
Several reviewers expressed disappointment and frustration with the company's unprofessional attitude, including failure to return calls, not showing up for appointments, and poor communication.
Treatment Outcomes
The treatment outcomes were also a major concern, with many reviewers reporting that the treatments did not effectively solve their pest problems, including ant and wasp infestations.
Positive Experiences
On a positive note, some reviewers praised the company's quick response to emails, friendly technicians, and effective solutions to pest problems.
Technician Performance
Some technicians were praised for their politeness, professionalism, and effectiveness in solving pest problems, including Sarah and Paul.
Issues with Management and Customer Service
Several reviewers were unhappy with the company's management and customer service, citing rudeness, lack of empathy, and unhelpful responses to their concerns.
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