Providing a first-class service, exceeding your expectations
Our History and Expertise
Since opening in 1993, Carters Rentals has established itself as a leading letting agent in Milton Keynes, serving the city and its surrounding towns and villages. Over the years, we have developed a deep understanding of the local market, allowing us to provide our clients with expert guidance and exceptional service. Our team of highly trained professionals is dedicated to ensuring that both landlords and tenants receive a first-class experience.
Our Services
At Carters Rentals, we offer a comprehensive range of services designed to cater to the needs of landlords and tenants alike. Whether you're looking to let your property, find a new home, or require property management services, we have the expertise and resources to help. Our services include property lettings, property management, rent guarantees, energy performance certificates, and insurance, amongst others.
Our Commitment to Excellence
As a SAFEagent, we are committed to protecting our clients' money through a client money protection scheme. We are also members of the National Approved Letting Scheme, The Property Ombudsman, and Homelet Introducer Appointed Representative, ensuring that our clients receive the highest standards of service and regulation. Our team is dedicated to providing a personalised and professional service, exceeding our clients' expectations and building long-term relationships.
Our Coverage
Our prominently located corner office in Stony Stratford High Street and subsidiary branch in Bletchley enable us to cover the whole of Milton Keynes and surrounding towns and villages, including Wolverton, Yardley Gobion, Newport Pagnell, Hanslope, Stony Stratford, Newton Longville, and Deanshanger.
Positive Experiences
Some reviewers had a positive experience with Carters Estate Agents, particularly with their sales team. They found the team to be friendly, prompt, and warm, with excellent communication and professionalism. Others praised the team's efficiency and hard work in selling their properties quickly.
Negative Experiences
However, many reviewers had a negative experience with Carters Letting Agents. Common complaints included poor communication, unprofessional contractors, and a lack of transparency. Some reviewers felt that the agents were only interested in making money and did not care about the tenants' problems. There were also reports of xenophobia, rudeness, and unprofessional behavior from some agents.
Common Issues
Some common issues that arose from the reviews include:
- Poor Communication: Many reviewers felt that the agents were unresponsive or uncommunicative, leading to frustration and stress.
- Unprofessional Behavior: Some agents were reported to be rude, unprofessional, and even xenophobic.
- Lack of Transparency: Reviewers felt that the agents were not transparent about the renting process, leading to misunderstandings and mistrust.
- Poor Maintenance: Some reviewers reported that the properties were not well-maintained, with issues such as mould and poor repairs.
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